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WorksheetsPost paid
Total questions: 10
Worksheet time: 10mins
We must inform our postpaid customer that grace period for his line is 20 days.
True
False
postpaid customer can make early renewal normally
True
False
Postpaid customer “Auto pay “could make change speed through 111 before due date only
True
False
Super telephone 145 can’t change his package to Telephonet 90
True
False
In case Super telephone customerine suspend due to In Arrears it means:
Customer have unpaid bill
It suspended by mistake
Both answers are wrong
postpaid customer will be transferred to prepaid in case of:
Asked to suspend the service
Asked to be transferred to prepaid
Both answers are right
In case service suspended after grace period (20 days)due to visa problem customer must pay via branches only.(post paid cst)
True
False
Customer could ask for auto renewal for recharge “ Recurring" through Ecare or Mobile App
True
False
Telephonet Customer could ask to add recharge or any internet service and pay it later, choose the name of that definition
Recurring
Credit limit
Promise to pay
All telephone customer due date on:
1st of each Month
16 of each Month
22 of each Month
