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THE CONTROL PROCESS

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

Control is a process used by managers to direct, regulate, & restrain the actions of people so that the ESTABLISHED OBJECTIVES & GOALS of an enterprise can be ...............

a)

performanced

b)

Planned

c)

achieved

d)

directed

2.

The following is an example of cost control in a company except ...

a)

Providing insurance for health to all employees

b)

Reduction of overtime

c)

Food cost control

d)

purchase of non-budget goods

3.

Cost control is defined as the process used by .......... to regulate costs & guard against excessive costs

a)

everyone

b)

employees

c)

managers

d)

supervisors

4.

The process is cost control chain from : ............., Receiving, Storing, Issuing, preparing for sale, includes Training & scheduling.

a)

Planning

b)

Purchasing

c)

Estimating

d)

Budgeting

5.

The following are the main places are where excessive costs are found: Material, ......... and Overhead expenses

a)

Services

b)

Money

c)

Vendor

d)

Labor

6.

The following are cost control techniques, except ...

a)

Record & Reporting

b)

excessive purchasing

c)

Establishing Standards

d)

Establishing Procedures

7.

The standards are usually set by the management which are useful in judging the extent to which results meet the expectations : Quality Standards, Quantity standards and ......

a)

Healthy standards

b)

Research standars

c)

Sales standards

d)

Cost standards.

8.

Quantity Standard in food and beverage are for: Ingredients, Recipe and .........

a)

Material

b)

Tools

c)

Utilities

d)

Portion size.

9.

Training produces tangible goods and........... bad or untrained staff are detrimental to the system

a)

people

b)

labor

c)

vice versa

d)

employees

10.

Controlable costs are those that can be changed in the .........

a)

longterm

b)

middleterm

c)

short term

d)

everytime