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UNIT IV - QUEUEING MODELS

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which of the following characteristics apply to the queueing system

a)

a) customer population

b)

b) arrival process

c)

both a) and b)

d)

neither a) nor b)

2.

If the operating characteristics of a queue are dependent on time, then state is said to be:

a)

Steady-state

b)

transient state

c)

busy state

d)

explosive state

3.

Which of the following is not a key operating characteristic for a queueing system

a)

utilization factor

b)

percent idle time

c)

average time spent waiting in the system and queue

d)

none of the above

4.

Priority queue discipline may be classified as

a)

finite or infinite

b)

limited and unlimited

c)

pre-emptive or non-pre-emptive

d)

all of the above

5.

Which of the cost estimates and performance measures are not used for economic analysis of a queueing system

a)

cost per server per unit of time

b)

cost per unit time for a customer waiting in the system

c)

the average number of customers in the system

d)

average waiting time of customers in the system

6.

Which of the following letter not describes the inter-arrival time distribution

a)

D

b)

M

c)

G

d)

C

7.

A calling population is considered to be infinite when

a)

all customers arrive at once

b)

arrivals are independent of each other

c)

arrivals are independent upon each other

d)

the capacity of the system is infinite

8.

Service mechanism in a queueing system is characterized by which of the following parameter

a)

server’s behavior

b)

customer’s behavior

c)

number of customer’s in the system

d)

all the above

9.

Which of the following relationships is not true

a)

Ws=Wq+1/μ

b)

Ls=λWs

c)

Ls=Lq+1/λ

d)

Lq=λWq

10.

In single and multiple server queueing models, the expected length of the non-empty queue is given by

a)

L=μ/(μ-λ)

b)

L=sμ/(sμ-λ)

c)

L=λ/(μ-λ)

d)

L=λ/(μ-λ) +(1/μ)

11.

(M/M/s): (k/FIFO) the following does not apply

a)

poisson arrival

b)

finite capacity

c)

exponential service

d)

single server

12.

The dead bodies coming to a burial ground is an example of

a)

Pure birth process

b)

Pure death process

c)

Pure birth and death process

d)

constant rate of arrival

13.

The system of loading and unloading of goods usually follows:

a)

FIFO

b)

LIFO

c)

SIRO

d)

SBP

14.

A steady-state exist in a queue if

a)

λ>μ

b)

λ<μ

c)

λ greater than or equal to μ

d)

λ less than or equal μ

15.

A person who leaves the queue by losing his patience to wait is said to be

a)

balking

b)

reneging

c)

jockeying

d)

collusion

16.

Customer behavior in which the customer moves from one queue to another in a multiple channel situation is

a)

balking

b)

reneging

c)

jockeying

d)

alternating

17.

The characteristics of a queueing model are independent of

a)

number of servers

b)

limit of the length of queue

c)

service pattern

d)

queue discipline

18.

The queueing model measures the effect of

a)

random arrivals

b)

random service

c)

uncertainty on the behavior of the queueing system

d)

length of queue

19.

Traffic intensity is given by

a)

μ/λ

b)

λ × μ

c)

mean arrival rate/mean service rate

d)

number present in the queue/number served

20.

In (M/M/1) : (∞/FIFO) model, the length of the system is given by:

a)

21\frac{⍴^2}{1-⍴}

b)

1\frac{⍴}{1-⍴}

c)

λ2μλ\frac{\lambda^2}{\mu-\lambda}

d)

λ2μ(μλ)\frac{\lambda^2}{\mu\left(\mu-\lambda\right)}