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WEEK 3 REVIEW

Total questions: 20

Worksheet time: 20mins

Name
Class
Date
1.

What does CIDAR stand for?

a)

Customer Induced Dancing Asset Recovery

b)

Customer Induced Damage Asset Recovery

c)

Customer Induced Driver Asset Recovery

d)

Customer Induced Domain Asset Recovery

2.

The ProSupport Plus warranty includes Accidental Damage coverage

a)

TRUE

b)

FALSE

3.

What country has BUID 707?

a)

United Kingdom

b)

United States

c)

Canada

d)

Brazil

4.

Which one of these are not an indication of No Post?

a)

Does not get past Dell splash screen

b)

Blinking cursor on black screen

c)

LED light flashing on power button

d)

Beep code coming from computer

5.

Standard battery warranty is good for 3 years

a)

TRUE

b)

FALSE

6.

What is the maximum amount of memory for service tag 7RQ60X2?

a)

32 GB

b)

16 GB

c)

4 GB

d)

12 GB

7.

What kind of processor does service tag 8R5JBB2 currently have?

a)

i5-6734

b)

i5-8265

c)

i7-6700

d)

i3-8100

8.

What does DHCP stand for?

a)

Dynamic Hotspot Configuration Protocol

b)

Dynamic Host Controller Protocol

c)

Dynamic Host Configuration Processor

d)

Dynamic Host Configuration Protocol

9.

What error does the 2 (Amber), 4 (White) blink code indicate for service tag 8R5JBB2?

a)

Memory / RAM Failure

b)

Fan Failure

c)

CPU Failure

d)

System Board Failure

10.

For an Optiplex 7020 SFF, the heat sink is a CRU

a)

TRUE

b)

FALSE

11.

What does the acronym BOM stand for?

a)

Bill of Materials

b)

Bill of Machine

c)

Bill of Model

d)

Bill of Mankind

12.

RAID 5 is Mirror + Striping

a)

TRUE

b)

FALSE

13.

Which type of RAID is indicated in the picture below?

a)

RAID 5

b)

RAID 0

c)

RAID 1+0

d)

RAID 1

14.

What does the current acronym of RAID stand for?

a)

Redundant Array of Inexperienced Disks

b)

Redundant Array of Independence Day

c)

Redundant Array of Inexpensive Disks

d)

Redundant Array of Independent Disks

15.

BUID 505 is for what country?

a)

Germany

b)

Latin America

c)

United States

d)

Australia

16.

What is Aux 3 in Ingenious?

a)

Lunch

b)

Break

c)

IT

d)

Casework

17.

Which of the following is not a part of a standard Microsoft Office suite?

a)

Word

b)

Excel

c)

Photoshop

d)

Powerpoint

18.

What do the letters RAM stand for?

a)

Recent Allocated Memory

b)

Random Access Module

c)

Random Access Memory

d)

Really Awesome Mark

19.

When doing an OSRI (Operating System Reinstall) it is better to do which kind of install?

a)

Clean

b)

Dirty

20.

What is the best movie ever. Of all time.

a)

The Godfather

b)

Alien

c)

Starship Troopers

d)

Jurassic Park