WorksheetsQuiz - 6
Total questions: 10
Worksheet time: 10mins
Certified Quality Management System (QMS) is known as ..........
B. ISO 9002
B. ISO 9009
B. ISO 90
B. ISO 9001
A certified Quality Management System (QMS) for organizations that Want to ...........
A. Build its new branch
B. Prove they are able to provide good products and services
C. Hire new staff
D. purchase new equipment
One reason for using ISO 9001 is to...............
A. Reduce cost
B. Increase cost
C. Increase loss
D. Increase damage
ISO 9001 will help you to improve .............
A. Product only
B. Process only
C. Service only
D. Product, process and service
To improve both customer satisfaction levels and productivity, you ............
A. Don't need ISO 9001
B. Have to apply ISO 9001
C. Shouldn't apply ISO 9001
D. Mustn't apply ISO 9001
ISO 9001 ........... the competitive edge during negotiations
A. Will not provide
B. Will not increase
C. Will increase
D. Will decrease
In order for an organization to achieve ISO 9001 certification, there must be an implemented Quality Management System in ..
A. Facilities
B. People and Equipment
C. Training and Services
D. All the above
Buildings and associated items to house the organization’s persons and systems are known as .........
A. Services
B. Training
C. Facilities
D. People
The systems in place that govern how an organization recruits staff is known in ISO 9001 as..........
A. Services
B. Training
C. Facilities
D. People
Programs designed to improve the skills and knowledge of the organization’s employees and contractors are known in ISO 9001 as..........
A. Services
B. Training
C. Facilities
D. People
