WorksheetsOral & Written Communication
Total questions: 22
Worksheet time: 7mins
What is the primary purpose of email?
To talk to friends
To pass the time
To communicate business/personal information efficiently
To upload files
Which is an example of a question not to ask in Group Me?
Is the party Friday or Saturday?
Who is going to pick up the food?
What all did we discuss at the meeting?
What time are we supposed to be at the SSC?
What is the first thing you should write in an email?
A greeting
Your signature
The body of the email
Your name
In general, which type of question will garner more information?
Open Ended Questions
Close Ended Questions
It is fine to use colloquial language in...
Class Presentations
Work Emails
Phone Interviews
Friendly Text Messages
Someone makes a comment about your org in Group Me & it offends you. What should you do?
Delete the app
Ignore it, or tell them why it's a sensitive topic
Tell them you're leaving the org because of their comment
Retaliate and talk about their organization in response
How can you make this more clear: "I think we're meeting in the MSC Dining Room."
We're meeting in the MSC dining hall at 7 p.m.
We moved the meeting yesterday
Come to the MSC
Are we still meeting in the MSC?
What should you always include in your email to faculty/staff?
Name
GSW ID
Classification
GPA
Make this close-ended question into an open one: "Are you sad?"
Were you sad this morning too?
Are you irritated or angry?
Who made you sad?
You seem down today. Why is that?
Which is a non-verbal sign that you're listening to someone?
Repeating what they say
Shaking their hand
Eye contact
Putting your hand on their shoulder
The secretary of your organization should always...
Record the minutes and distribute them
We don't have a secretary
Sign checks
Forward emails
You should be cognizant of what you post on social media because...
Someone may misunderstand my words
The Internet is a permanent place
It can damage my reputation
All of the above
What is a reasonable amount of time to respond to an email?
15 minutes
1 hour
3 business days
2 weeks
What is the ideal place to have a difficult conversation?
In-person
Via Direct Message
In Social Media Comments
Via Phone
___% of communication is non-verbal (tone & body language)
80%
90%
95%
98%
When completing a virtual presentation for class I should...
Read the slides word for word
Wing it off of memory
Use slides as a guide
Read from note cards
What is the preferred method of communication for all university business-related items?
Personal Email
University Email
Tik Tok
Canes Connect
My professor is available to respond to my email whenever I send it...
True
False
Depends on their classification
I don't know
In a team analogy, the president of your org is the...
Head coach
General manager
Owner
Player
If you have a problem with someone or something they said you should address it...
One on one with them
On Group Me/On Social Media
Ignore the Issue
By spreading gossip about the person
If your organization is having issues communicating you can...
Ask your advisor to host a workshop to improve issues
Ask Dr. Boren to suspend the organization
Have those with issues settle it off campus to avoid penalties
Hope the issues resolve themselves over time
How can you improve your oral communication skills?
Practicing
Reading Articles
Ignoring them
Watching Youtube
