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WorksheetsChapter 13 Stakeholder Management
Total questions: 20
Worksheet time: 44mins
Name
Class
Date
1.
Anthony is currently managing a bridge construction project. The project is in the execution phase. During the planning phase of the project, Anthony developed a comprehensive stakeholder management plan for the project. However, the frequency of the plan review has not been defined. How often should the stakeholder management plan be reviewed by Anthony?
a)
On a monthly basis.
b)
The stakeholder management plan cannot be reviewed during the execution of the project.
c)
On a weekly basis.
d)
On a regular basis, frequency needs to be decided by Anthony
2.
Jim is managing a road network design project for a goverment agency. He is currently carrying out the Plan Stakeholder Management process for the project. Which of the following documents will provide the list of project stakeholders to Jim for this process?
a)
Organizational Process Assets
b)
Enterprise Environmental Factors
c)
Stakeholder Register
d)
Project Management Plan
3.
Gordon is currently developing his projects stakeholder management strategy. All enterprise environmental factors should be considered during this process. Which of the following enterprise environmental factors should be paid special attention during this process?
a)
Project templates
b)
Lessons learned from past similar projects
c)
Commercial databases
d)
The organizations culture and structure
4.
Daniel is the project manager for a factory construction project. Daniel has recently joined this organization and is not fully aware of the organizations culture and structure. In order to manage his project stakeholders, Daniel has to understand his project stakeholders better. Which of the following can provide Daniel some historical information regarding stakeholder management on previous projects?
a)
Project management plan
b)
Enterprise environmental factors
c)
Organizational process assets
d)
Project charter
5.
The Project Stakeholder Management knowledge area is focused on engaging project stakeholders with the project. What is the objective of effectively keeping the project stakeholders engaged with the project?
a)
To manage their expectations so that the project objectives are achieved.
b)
Using consistent project management methodology across organizational projects.
c)
To motivate the project team members.
d)
To demotivate the negative stakeholders
6.
Christine is managing a healthcare software development project. At a PMI conference, she met George who is the project manager at a competitor organization. George is a PMP and has successfully delivered many successful healthcare related software development projects. If George shares his stakeholder management experience with Christine, will that be considered Expert Judgment?
a)
No! George is a project manager at a competitor organization.
b)
Yes! All participants at a PMI conference are experts.
c)
Yes! George is an expert in managing such projects
d)
No! This would be an example of expert opinion and not expert judgment
7.
Sandra is managing a new supersonic aircraft design project. This is a huge project and the success of this project is very critical for her organization. For such mission-critical projects, which of the following is the most desirable engagement level for all major project stakeholders?
a)
Resistant stakeholders
b)
Leading stakeholders
c)
Neutral stakeholders
d)
Supportive stakeholders
8.
Jennifer has recently been asked to manage an office refurbishment project. She finds out that the chief financial officer of the company is resisting the project. The chief financial officer is a key project stakeholder. What must Jennifer do first?
a)
Seek expert judgment from the project initiator.
b)
Seek support from the project sponsor to force project decisions.
c)
Conduct a team meeting to discuss this issue.
d)
Analyze options that might change or influence the chief financial officers perception
9.
Gregs project is in the initiating stage. The sponsor of the project has asked Greg to present a list of the identified project stakeholders in the next project update meeting. He has also asked Greg to present the project stakeholders current and desired engagement levels so that they can brainstorm on the stakeholder management strategy. Which of the following is a presentation tool that can help Greg summarize all of this information in a tabular format?
a)
Communications management plan
b)
Stakeholder register
c)
Stakeholders engagement assessment matrix
d)
Stakeholder management plan
10.
Diana is managing the development of a mobile phone application. Half of the project work has been completed. Diana is currently reviewing her stakeholder management plan. She finds out that some of the resisting stakeholders have now become supportive. How should Diana update her stakeholder management plan?
a)
Do not update the stakeholder management plan at this stage as things are getting better.
b)
Transfer these stakeholders to the project supporters group, and for these stakeholders, adopt the stakeholder management strategy defined for the project supporters.
c)
For these stakeholders, continue with the defined resisting stakeholder management strategy as this strategy has produced positive results so far.
d)
Transfer these stakeholders to the project supporters group but continue with the defined resisting stakeholder management strategy with these stakeholders
11.
Matt, the sponsor of a large publishing project, meets with all of the stakeholders on the project to ask for their support in an upcoming testing event. Which engagement level is he displaying?
a)
Unaware
b)
Resistant
c)
Supportive
d)
Leading
12.
Which of the following is NOT an input to the Plan Stakeholder Management process?
a)
Enterprise environmental factors
b)
Organizational process assets
c)
Work performance data
d)
Stakeholder register
13.
You take over for a project manager who has left the company, and realize that there are stakeholders in the project who havent been included in any of the status meetings so far. Some upper managers think the project is not going to succeed, and others are actively thinking of cancelling it. Which document is the FIRST one that you should create to solve this problem?
a)
Stakeholder register
b)
Status report
c)
Budget forecast
d)
Performance report
14.
In a monthly steering meeting, you ask one of the stakeholders on your project if she has reviewed the latest document updates youve made since the last meeting. She says, (Im not working on that, Im not even sure what it is.) How would you BEST describe her level of engagement?
a)
Unaware
b)
Resistant
c)
Supportive
d)
Leading
15.
Youre managing a construction project. You created a stakeholder register and Stakeholder Management plan, and now the team is working on the project. Youve been managing the work, and now youre looking at the work performance data to keep your stakeholders informed of the status of the project. Youve discovered a change in the way your stakeholders look at the budget for your project. Which of the following BEST describes the next thing you should do?
a)
Update the risk register to include any changes to risk strategy.
b)
Compare the work performance information against the time, cost, and scope baselines and look for deviations.
c)
Create a change request and update the issue log and Cost Management plan to reflect the approved change.
d)
Hold a status meeting
16.
Joe, a stakeholder on your project, has been plotted on the power/interest grid as high interest with low power. Whats the BEST approach for managing his engagement?
a)
Make him responsible for a deliverable on the project.
b)
Keep him informed of all of the decisions that might affect the projects outcome.
c)
Closely manage his requirements and expectations.
d)
Ignore his requirements and expectations, since he doesnt have the power to affect the projects outcome.
17.
Which Stakeholder Management process is in the Initiating process group?
a)
Manage Stakeholder Engagement
b)
Identify Stakeholders
c)
Plan Stakeholder Management
d)
Register Stakeholders
18.
Sue, the sponsor of the industrial design project youre managing, is plotted on your power/ interest grid as high power, high interest. Which is the BEST approach for managing her requirements and expectations?
a)
Keep her informed of all project decisions.
b)
Manage her requirements and expectations closely.
c)
Keep her satisfied by inviting her to all of the team meetings.
d)
Understand her goals and expectations, but dont do anything with them
19.
Which is NOT an input of the Identify Stakeholders process?
a)
Procurement documents
b)
Enterprise environmental factors
c)
Project charter
d)
Project Management plan
20.
Kyle is the project manager of a project that has teams distributed in many different places. One of the stakeholders in his project has asked that all formal communications from the project be shared with all of the teams, regardless of their location. This is an example of:
a)
A stakeholder expectation
b)
A stakeholder goal
c)
A stakeholder requirement
d)
Decoding communication
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