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Email Etiquette

Total questions: 21

Worksheet time: 14mins

Name
Class
Date
1.

What is email etiquette?

a)

Expectations for electronic communication.

b)

The general rules for writing.

c)

The general rules for online behavior.

2.

Every email should include a subject line.

a)

True

b)

False

3.

Which of the following is the correct way to use a greeting in an email?

a)

Ms. Smith

b)

Hey Ms. Smith

c)

Dear Ms. Smith

4.

Why should you avoid bright colors and fancy fonts in an email?

a)

They are difficult to read

b)

They are easy to read

c)

It is actually OK to use these in an email

5.

A subject line should contain _____.

a)

A detailed description of what the email is about

b)

One word only

c)

A brief description of what the email is about

6.

This is the part of the email that contains the message.

a)

Subject line

b)

Body

c)

Closing

7.

Which of the following is the best way to close an email?

a)

Sincerely

b)

Later

c)

Peace out

8.

You should always proofread your email before you send it.

a)

True

b)

False

9.

What's wrong with this email?

Dear Ms. Smith,

I will not be in class 2day. Can u let me know what I will be missing?

Sincerely,

Ashley Briggs

a)

There is nothing wrong with it

b)

It is impolite

c)

It contains texting abbreviations

10.

The most important reason to follow email etiquette standards is _____.

a)

Professionalism

b)

So you don't get in trouble

c)

Because the teacher told you to

11.

Identify this part of the email:


Sincerely,

Ella Schultz

a)

Closing

b)

Greeting

c)

Body

12.

The signature line in your email should contain the following _____.

a)

Your first and last name

b)

Your first name only

c)

Your address and phone number

13.

Using ALL CAPS in an email is like _____.

a)

Shouting and should be avoided

b)

Emphasizing a point and is acceptable

c)

Leaving your CAPS Lock on and is no big deal

14.

It is OK to email when you are angry.

a)

True

b)

False

15.

When emailing a teacher, you should expect a response _____.

a)

Immediately

b)

A week later

c)

24 to 48 hours

16.

You should avoid excessive use of exclamation points in an email.

a)

True

b)

False

17.

It is OK to make excuses to your teacher in an email when you weren't able to get your work done.

a)

True

b)

False

18.

When emailing a teacher you should also include this in your subject line.

a)

Class period number

b)

Your age

c)

Your date of birth

19.

Which greeting is correct?

a)

Dear Mrs. Smith,

b)

Dear Mrs. Smith

c)

Dear, Mrs. Smith

20.

It is acceptable to email asking for extra credit.

a)

True

b)

False

21.

When emailing a teacher, you should use _____ register.

a)

High

(formal)

b)

Low

(informal)