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Tourism Hospitality 01

Total questions: 35

Worksheet time: 14mins

Name
Class
Date
1.

Is the movement of people for a number of purposes (whether business or pleasure)

a)

F and B

b)

Tourism

c)

Hospitality

d)

Tourist

2.

Tourism impacts can be group into three main categories except

a)

Economic

b)

Social

c)

Environmental

d)

Physical

3.

Is the combination of the accommodation and food and beverage groupings, collectively making up the largest segment of the industry

a)

Hospitality industry

b)

Pineapple

c)

Hospitality

d)

Tourism

4.

It is a symbol of hospitality

a)

Apple

b)

Pineapple

c)

Starapple

d)

Water melon

5.

an established providing accomodations, meals and other services for travelers and tourists

a)

Restaurants

b)

Lodge

c)

Hotel

d)

Clubs

6.

extra activities or services available at a hotel beyond the guest room itself.

a)

Amenities

b)

Facilities

c)

Hotel

d)

Luxury

7.

Identify the traveller type of the market segment - commercial

a)

Business

b)

Leisure

c)

Corporate Groups

d)

Business and leisure

8.

Identify the traveller type of the market segment - meetings and groups

a)

Business

b)

Leisure

c)

Corporate Groups

d)

Business and leisure

9.

Identify the traveller type of the market segment- extended stay

a)

Business

b)

Leisure

c)

Corporate Groups

d)

Business and leisure

10.

Identify the traveller type of the market segment- leisure

a)

Business

b)

Leisure

c)

Corporate Groups

d)

Business and leisure

11.

An agreement or a service offered by a management company to manage a hotel or resorts for its owner

a)

Franchise agreement

b)

Management contract

c)

Third party contract

d)

Business agreement

12.

Responsible for owner and brand relationships and community involvement

a)

General Manager

b)

Assistant manager

c)

Director of operations

d)

Operator manager

13.

Responsible for providing guidance to department heads to achieve their targets and for directing the day to day operations of the hotel operating department

a)

General Manager

b)

Assistant manager

c)

Director of operations

d)

Operator manager

14.

Responsible for effective operation of front desk,bell staff, valet and other room related departments

a)

Resident Manager

b)

Assistant director

c)

Director of operations

d)

Operator manager

15.

Controls the availability of rooms, occupancy forecasts, and day to day function of hotel

a)

Resident Manager

b)

Revenue manager

c)

Front office manager

d)

Operator manager

16.

Is the use of pricing, inventory control, booking channels, and mix of group and transient rooms sold to maximize revenue of the hotel

a)

Resident Management

b)

Revenue management

c)

Front office management

d)

Operator management

17.

Manages and oversees housekeeping operations and staff including the housekeeping manager, supervisor etc.

a)

Housekeeping manager

b)

Housekeeping supervisor

c)

Room attendant

d)

Executive housekeeper

18.

Responsible for all food and beverage service on and off premises

a)

F and B manager

b)

F and B supervisor

c)

F and B director

d)

F and B executive chef

19.

Oversee food served by hotels or catering companies

a)

F and B manager

b)

Catering and banquet nmanagers

c)

Catering and banquet director

d)

F and B executive chef

20.

Responsible for establishing sales and marketing activities that maximize the hotels revenue

a)

Sales marketing director

b)

Catering and banquet nmanagers

c)

Finance manager

d)

Director of finance

21.

food and beverage is commonly known as (a)  

22.

Formerly known as fast-food restaurant

(a)  

23.

Focus on higher quality ingredients and provide made to order food in an environment that does not include table service

(a)  

24.

The most Fluid of the F and B operation types

(a)  

25.

Restaurant are characterized by highly trained chefs preparing complex food items, exquisitely presented

(a)  

26.

Serve moderately priced to upscale food in a more casual atmosphere

(a)  

27.

Offer affordable menu items that spam a variety of customer tastes.

(a)  

28.

Typically reflect the owners cultural identity

(a)  

29.

Is a large scale and often connected to governmental or corporate level of organizations

(a)  

30.

Can be defined as pursuit of leisure activities during one's spare time

(a)  

31.

UNWTO means

a)

United National World Tourism Organization

b)

United Nations World Tourism Organization

c)

Unity, Novelty, Wise, Trusty, overcome

d)

United Nations Word Tourism Organization

32.

People most cited reasons for travel are identified except

a)

Relaxation

b)

Exploring new placea

c)

Time with family

d)

None of the above

33.

The action of providing or being provided with amusement or enjoyment

a)

Relaxation

b)

Pleasure

c)

Time with family

d)

Entertainment

34.

The action or practice of playing video/gambling games

a)

Gaming

b)

Gambling

c)

Casino

d)

Entertainment

35.

A large outdoor area where people pay to go to enjoy themselves. It is based on a particular idea or theme

a)

Theme park

b)

Amusement

c)

Casino

d)

Entertainment