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VIRTUAL BUSINESS

Total questions: 95

Worksheet time: 52mins

Name
Class
Date
1.

Online business is any kind of business activity that happens offline (over the internet).

a)

True

b)

False

2.

E-COMMERCE SITES - online portals that (a)   online transactions of goods and services through means of the transfer of information and funds over the Internet

3.

Which phrases below are benefits of online business? (choose more than one answer)

a)

Improving client service.

b)

Cost savings

c)

Global access

d)

Saturated Marketplace

4.

The main advantage of having an online business is....when compared to setting up a traditional office-based company.

a)

Cost difference

b)

Wider Range of Products

c)

Supporting Systems

d)

Internet Connectivity

5.

(a)   is a retailer selling goods via electronic transactions on the Internet.

6.
An entrepreneur is someone 
a)
Someone who works for a new business
b)
Someone who starts a new business
c)
Someone who takes over an existing business
d)
Someone who does not want to work
7.
Name one of the reasons people become entrepreneurs.
a)
Feeling insecure
b)
They like to be the ONLY one doing everything
c)
They are doing what they enjoy
8.

What is an example of a Social Media Community?

a)

Facebook

b)

Messenger

c)

Discord

9.
"Management" is the...
a)
process of dealing with or controlling things or people
b)
the efficient and effective management of money 
c)
all information systems that support the storage, retrieval and maintenance of information 
10.
"Financial Management" is the management of...
a)
products
b)
money
c)
shoes
11.
"Human Resources" deals with...
a)
the hiring, administration, and training of personnel
b)
all information systems
c)
dealing with or controlling things or people
12.
"Marketing" a product includes...
a)
exchange of a commodity for money
b)
the action or business of promoting and selling products or services
c)
the action or activity of gathering information about consumers' needs and preferences
13.
"Sales"  of a product includes...
a)
exchange of a commodity for money
b)
the action or business of promoting and selling products or services
c)
the action or activity of gathering information about consumers' needs and preferences
14.
Being an "entrepreneur" means someone...
a)
exchanges of a commodity for money
b)
who organizes, manages, and assumes the risks of a business 
c)
gathers information about consumers' needs and preferences
15.
The best definition of "merchandising" includes... 
a)
exchanges of a commodity for money
b)
who organizes, manages, and assumes the risks of a business 
c)
the variety of products available for sale and the display of those products in such a way that it stimulates interest and entices customers to make a purchase
16.
A "promotion"...
a)
raises customer awareness of a product or brand
b)
who organizes, manages, and assumes the risks of a business 
c)
the variety of products available for sale
17.
"Market research" is the process of gathering...
a)
raising customer awareness of a product or brand
b)
information about consumers' needs and preferences
c)
shoes
18.
"Logistics" is the process of 
a)
raising customer awareness of a product or brand
b)
exchanging a commodity for money
c)
moving goods from supplier to retailer
19.
"E-Marketing" is the practice of marketing...
a)
online
b)
in person
c)
door to door
20.

When information is shared electronically between computers it is known as:

a)

E-commerce

b)

E-tailer

c)

M-commerce

d)

Digital communication

21.

A zoo uses Twitter to announce the birth of a baby Giraffe. Which describes this method of digital communication?

a)

Video conferencing

b)

Social media

c)

Text

d)

Email

22.

Which statement best describes the term e-commerce?

a)

Buying & selling products via hand held devices only e.g. smartphones

b)

Communicating and sharing information electronically

c)

Buying and selling a product using electronic systems e.g. the internet

d)

Gathering, storing and processing information electronically

23.

Which statement describes the purpose of eBay?

a)

To provide a social networking service

b)

To provide an internet based photo sharing service

c)

To sell products, often second hand, to other people electronically

d)

To buy products, often second hand, from other people electronically

24.

In addition to its premises, a designer clothes shop has developed a website in an attempt to:

a)

Increase costs

b)

Decrease costs

c)

Increase sales

d)

Decrease sales

25.

In which of the following is an NHS doctor’s surgery most likely to use digital communication?

a)

To provide product information on its website for customers

b)

To text patients to remind them of appointments

c)

To receive payment for goods/services sold at the surgery

d)

To sell products to patients

e)

To book hospital appointments

26.

Which option is a disadvantage to a business of using digital communication?

a)

Is inexpensive to operate and is widely used

b)

Storage costs are saved as data can be stored electronically

c)

Teleconferencing is possible which can produce cost savings

d)

No guarantee that messages will be received or accessed

27.

Compared to other methods of promotion, businesses that promote goods and services on social media have been able to:

a)

Reduce costs as online promotion is often less expensive

b)

Increase costs as online promotion is always more expensive

c)

Reduce costs as online promotion is always more expensive

d)

Increase costs as online promotion is often less expensive

28.

What business is this?

a)

Wedding plannning

b)

Cleaning services

c)

Babysitting

d)

Tutoring

29.

This is the cash that is generated by the business when it operates successfully

a)

Retained profits

b)

Share capital

c)

Angel investor

d)

Owner savings

30.

Which of the statements about retained profits is false?

a)

You have unlimited amounts of money available

b)

Shareholders and employees could be frustrated because there is less profit to be 'shared out'

c)

You do not have to pay interest

d)

You are free to use it for any purpose

31.

Which of the following is NOT usually considered a personal source of finance.

a)

Savings

b)

Redundancy payments

c)

Crowdfunding

d)

Credit card

32.

Which of the following statements about personal sources of finance is false?

a)

Often cheaper in the long-term

b)

Less 'red tape' or delay in getting the cash

c)

Less personal financial risk for the entrepreneur

d)

May be harder to raise large amounts

33.

An amount of money that is paid back within an agreed amount of time, with interest

a)

Bank loan

b)

Angel investment

c)

Overdraft

d)

Retained profit

34.

Which of the following statements about bank loans is not true?

a)

Usually used for large amounts of money that need to be paid back over a longer time-frame

b)

Interest rates make the loan more expensive

c)

Easy to get

d)

Usually cheaper than consistently using a bank overdraft

35.

Business Environment means *

a)

Internal Environment of Business

b)

External Environment

c)

Internal and External Environment

d)

Economic Environment of country

36.
How many people can be in a partnership?
a)
2
b)
2-10
c)
2-20
d)
Unlimited
37.
Who do PLC's sell their shares to?
a)
General Public
b)
Family and Friends
c)
Employees
d)
Schools
38.

A business that engages in finance, sales, or reselling is a __________ business

a)

commercial

b)

service

c)

industrial

d)

financial

39.

Which from the following is NOT an example of intangible assets?

a)

Buildings

b)

Trademarks

c)

Technical expertise

40.
Which is NOT an example of mass media?
a)
television
b)
radio
c)
newspapers
d)
textbooks
41.
What is a series of ad messages that share a single idea?
a)
media planning
b)
advertising agency
c)
mass media
d)
ad campaign
42.

_________________ includes using television and radio advertising to reach large audiences.

a)

Print media

b)

Electronic media

c)

Broadcast media

43.

Which advertising medium combines sound, images, and motion?

a)

radio

b)

billboards

c)

newspapers

d)

television

44.

Which is NOT a type of online advertising?

a)

pop-up ads

b)

webcasting

c)

banner ads

d)

virus protection

45.

management is an art of getting things done through others

a)

true

b)

false

46.

What is business?

a)

Talking to people about a certain company

b)

Making a product

c)

Exchanging goods or services in order to make money

47.

Which of the following is not a part of the 4 P's of marketing mix?

a)

Product

b)

Principle

c)

Promotion

d)

Price

e)

Place

48.

Items produced by a company that can be seen or touched are known as?

a)

Services

b)

Things

c)

Goods

d)

Elements

49.

Part owners of a company are known as?

a)

Stakeholders

b)

Employees

c)

Shareholders

d)

Bosses

50.

What is the advantage of shopping online as opposed to in store?

a)

Able to touch the products

b)

Open 24/7

c)

No delivery fee

d)

Waiting for the product

51.

At what stage of the product life style are DVD's at?

a)

Growth

b)

Decline

c)

Introduction

52.

When a group of people get together to discuss a product for company research this is called?

a)

Questionnaire

b)

Discussion Time

c)

Focus Group

d)

Pow Wow

53.

What is Market Research?

a)

The process of gaining information about customer, competitors and reading market trends

b)

The process of reviewing cash flow forecasts

c)

The process of researching the markets and methods of improving cash flow

d)

The process of looking at target audiences

54.

What is collecting "Primary Research"?

a)

Information collected for a specific purpose

b)

Information collected second hand

c)

Information collected offline

d)

Information collected through old sales records

55.

What are the benefits to collecting Primary Research?

a)

New and up to date research for a specfic topic

b)

Second hand data

c)

Data used for another purpose that you can certain use elements of

d)

Data found online

56.

What is "Secondary Research"?

a)

Research collected that already exists

b)

Research that is collected through a survey

c)

Research that is new and up to date

d)

Research that hasn't been completed yet

57.

What is Quantitative data

a)

Numbers,

b)

Opinions

58.

What is Qualitative data

a)

Numbers

b)

Opinions

59.

What is a "Sample Group"

a)

A small group selected to to take part in a survey

b)

A group of people used to ask people to complete a survey

c)

A group of people within a target audience

d)

A family

60.

What is a "Product Trial"?

a)

When a customer buys a product for the first time

b)

When a customer buys a product for the tenth time

c)

When a business sells goods abroad

d)

Designing a new product

61.

A business uses online methods to spread a message. This is known as..

a)

Viral Marketing

b)

Data collection

c)

Social media

d)

Newspapers

62.

Cadbury has innovation the Dairy Milk to contain pieces of Banana. To encourage people to buy the product they price it at 45p. This is known as

a)

Price Reduction

b)

Penetrating Price

c)

Exported Price

d)

Promotion

63.

Tom has gone to the same hair dresser for the last 20 years. This is know as..

a)

Repeat Purchase

b)

Success

c)

Innovation

d)

Customer Loyalty

64.

The exact customers you want to serve.

a)

Units

b)

Trade References

c)

Total Costs

d)

Target market

65.

Companies that conduct business with a company, and that can document how well a company pays its bills to its suppliers.

a)

Units

b)

Trade References

c)

Total Costs

d)

Target market

66.

The ability to pursue a task without being told to by someone else. Individuals who are self-motivated can find the strength to start and then finish a task without giving up.

a)

security

b)

self-discipline

c)

self-motivation

d)

selling

e)

semi variable cost

67.

How a business moves a specific customer to buy their service or offering. Example a special event in a store's parking lot featuring discount prices is selling.

a)

security

b)

self-discipline

c)

self-motivation

d)

selling

e)

semi variable cost

68.

________________ a business plan.

a)

create

b)

advertise

69.

_______________ a website

a)

research

b)

set up

70.

___________ the target market and the competition.

a)

Register

b)

Research

71.

____________a product or service online, in print publications, with signs, or on radio or tv.

a)

Plan

b)

Advertise

72.

____________ a business.

a)

Design

b)

Launch

73.

__________ a logo and promotional material.

a)

Design

b)

Launch

74.

______________ a marketing strategy.

a)

Plan

b)

Advertise

75.

____________ a business with the proper authorities.

a)

Register

b)

Set up

76.

'Place' is the same as location

a)

True

b)

False

77.

A distribution channel is the way in which a product is passed from the producer to the customer

a)

True

b)

False

78.

Which of the following is NOT an advantage of selling direct to customers?

a)

Products can be sold online

b)

It is not practical for some products to be sold online

c)

There is often a lower price for customers

d)

The producer can build strong relationships with their customers

79.

Which form of saving doesn't pay interest?

a)

a money box

b)

a savings account

80.

Which form of saving is an investment in the government?

a)

shares

b)

bonds

81.

Step 1: which is not a basic step to creating your own business:

a)

have an idea

b)

create a business plan

c)

market your product

d)

Use a business plan without researching

82.

Step 1: What should you begin with when creating a business?

a)

begin with what you know

b)

start with what someone tells you

c)

find failed businesses online to use

d)

ask your friends for ideas

83.

Step 1: After gathering your ideas you should

a)

use your math skills to create a chart or graph

b)

highlight the strengths and weaknesses of each idea

c)

test your idea with people you trust

d)

all of the answers stated

84.

Step 2: A business plan should include one of these

a)

understanding the market

b)

pictures of your friends

c)

a picture of the front of your office building

85.

Step 2: the business concept is

a)

a written statement explaining your business

b)

pictures and graphs about how much money your business has made

c)

where you got your inspiration to start your business

86.

Step 2: The company description explains what you will be doing it should _____________________________

a)

highlight the company's goals and objectives

b)

highlight the companies expenses

c)

highlight the companies products

87.

Step 2: Prove you have a good idea by using your math skills to create a simple business plan. Take the time to think through ideas and research the facts.

a)

True

b)

False

88.

Step 3: You should create a _________ for your personal expenses

a)

list

b)

website

c)

budget

89.

Step 3: An investor is

a)

someone who will check if you have a good business idea or not

b)

someone who is willing to give you money to start your business

c)

someone who will create your website for your business

90.

Step 3: The best way to get investors is to have

a)

a good looking website

b)

a lot of money before they invest

c)

a good business plan they can read

91.

Step 4: There are two types of marketing they are

a)

introvert and extrovert marketing

b)

inbound and outbound marketing

c)

positive and negative marketing

92.

Step 4: One way to market your product it to do a special promotion like buy one get one free

a)

true

b)

false

93.

Step 4: The best marketing tool for your business is your

a)

finances

b)

reputation

c)

website

d)

boss

94.

Step 5: Always make customers promises you can't keep

a)

true

b)

false

95.

Step 5: The key is time management this means you know

a)

that you need to spend your time playing sports and then doing work

b)

how to balance your time between things you need to do and things you want to do

c)

that each day you should allocate exactly 5 minutes to your business