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Billing and Payments Business Config (Closing Activity)

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

An account on the same bill cycle will receive bills at roughly the same time every month.

a)

TRUE

b)

FALSE

2.

A bill can obtain bill segments for both utility and non utility charges.

a)

TRUE

b)

FALSE

3.

This algorithm is plugged in on the bill segment type referenced on the SA type to create bill segment for each billable SA.

a)

Auto Cancel Algorithm

b)

Bill Segment Creation Algorithm

c)

Get Consumption Algorithm

d)

Bill Completion Algorithm

4.

A bill is NOT limited to one account.

a)

TRUE

b)

FALSE

5.

Every account references a bill cycle.

a)

TRUE

b)

FALSE

6.

Most bill cycle schedules are configured to produce bills over several days. This time period is called:

a)

Measurement Cycle

b)

Bill Cycle

c)

Estimate Date

d)

Bill Window

7.

Overpayment algorithm is linked to the installation options.

a)

TRUE

b)

FALSE

8.

Every person who gets a copy of the bill must reference a bill route type.

a)

TRUE

b)

FALSE

9.

Which of the following statements is NOT true?

a)

When a payment event is added, the system defaults the payment amount using an algorithm that is plugged into the installation options.

b)

A user cannot manually override the payment distribution algorithm.

c)

A payment must be distributed to one or more service agreements for its financial impact to be realized.

d)

The payment distribution algorithm linked to the Account's customer class (and it can differ per division)

10.

A Characteristics table exists for Payment Event, Payment Tender and Payment. They can be used to record miscellaneous information relevant to each object for which base fields are not provided.

a)

TRUE

b)

FALSE

11.

A customer with 2 accounts will, by definition, receive all of their bills at the same time every month.

a)

TRUE

b)

FALSE

12.

The Service Agreement's SA Type controls the algorithm used by the system to create its bill segments.

a)

TRUE

b)

FALSE

13.

Unlike bill segments, a payment segment's financial transaction is only created when the payment segment is frozen.

a)

TRUE

b)

FALSE

14.

What are the valid values of Bill Segment Freeze Option?

a)

Freeze at Will

b)

Manual Freeze

c)

Freeze at Creation

d)

Freeze at Bill Completion

15.

This algorithm plugged in on the Customer Class can modify a bill or perform ancillary events during completion.

a)

Bill Completion Algorithm

b)

Override Due Date Algorithm

c)

Get Consumption Algorithm

d)

Bill Segment Creation Algorithm