_______2. Sweeping the lobby floor should be done thoroughly.

_______3. Furniture is to be dusted and all the upholstery is vacuumed as part of the after care in the front office services.

______4. It is impossible to derive the plan from the known maintenance techniques of the equipment.

______5. Use a paper to wipe the glass surface of the hotel to leave the entire glass surface shiny.

_______6. We use disinfectant on a dry cloth in cleaning telephone. mouthpiece, earpiece and telephone instrument.

_______7. Improving morale of human resources is one of the gain in maintaining tools, equipment and paraphernalia.

_______8. Maintenance program is a semi - detailed list of maintenance and its incidences.

_______9. A maintenance schedule is a list allocating specific maintenance of an area, including equipment and tools to a specific period.

_______10. Removing the cobwebs, dirts etc. before cleaning the handrails is a must.