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WorksheetsCash On Delivery Assesment (Pickup)
Total questions: 10
Worksheet time: 6mins
1. What is COD service
Parcel delivery to receiver as usual
Parcel delivery to receiver and shipment fee is paid by sender
Parcel delivery to receiver and item’s fee is paid by the receiver upon delivery
Parcel delivery to receiver and shipment fee is paid by the receiver upon delivery
At phase 1 of COD, which types of customers are able to use this service?
Walk-in customer
VIP
Nationwide VIP
E-commerce
Ranjit wanted to use COD service; however, he is unsure that what item can be sent. Which of the following items can be used in the COD service?
Live fish
2 pieces of carrot
A carton of lychee packet drinks
10 packets of Mi Sedap
Original IC
Which platform can be used to place a COD order?
JTS
VIP Platform
JTC
J&T official website
Which of the statement is FALSE for the COD parcel service?
Admin can register cash payment anytime
COD service is unavailable for delivery to outskirt areas
There is a special scanning sound in JTD when dispatcher do delivery scan to indicate a COD parcel
Insurance will be auto insured as it is set by default in the system
Choose the correct statement for COD parcel service.
Parcel weight limit is opened up to 100kg
After pasting the COD sticker, it is not necessary to delete the DFOD sign, just write the amount of COD value
Maximum COD value is RM10,000
Parcel’s value is not necessarily the same with COD value
Abu from Perak wants to send some items to his Sabah friend in phase 1. Which of the following can he send with the COD service?
1.2kg clothes
Coffee table that is < 50cm per side
1 pack of KitKat
4kg of cabbages
No COD shipment to East Malaysia
Which of the following shipping route is opened for COD service at phase 1?
WM – EM (by using air freight)
WM – WM (receivers in Klang Valley only)
WM – WM
WM – EM (by using sea freight)
Kumar would like to use COD service for his iPhone parcel with an item value of RM7,000. He will be able to send the parcel.
Yes
No
What factors might cause a forced collection of COD payment? Choose correct answer
No overnight scan
No problematic scan
No delivery scan
No return registration
