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WorksheetsBank Products & Services
Total questions: 15
Worksheet time: 8mins
Which is the structure of the financial system in Malaysia?
Central Bank
Bond Market
Financial Institutions
Commercial Bank
Banking system & Non Financial Intermediaries are the elements of Financial Institutions.
True
False
Select one of financial market
Offshore Market
Development Financial Institutions
Savings Institutions
Insurance Companies
What is Bitcoin?
Shares
Coins
Electronic device
Digital currency
Crowdfunding makes use of the easy accessibility of vast networks of people through social media
True
Fasle
Insurtech is a combination of the words “insurance” and “technology”.
True
False
People who is senile can easily make a loan at the bank
True
False
When bank accept deposits from customer, bank is borrowing money from customer.
True
False
Select "Add on sale" dialogue
Yes, you can have it sir
Thank you for coming
We have gift for you
What about an insurance to go with it?
How to project a positive sales image on dress and grooming?
Address your customer correctly
Avoid dull and boring pattern of speech
Avoid the latest fashion
The handshake should be done properly
Are question and listening are the best way to discover your customers needs?
True
False
Which one is type of communication?
Nod
Smile
Talk
Verbal
Complaint is an expression of displeasure.
True
False
Loan account is open by a customer
True
False
Hire purchase loan is a loan for?
House
Land
Car
Salary
