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Worksheets

Emp1

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Verbal communication includes:

a)

sounds

b)

words

c)

language & speech

d)

all of the above

2.

Interpersonal Communication means : ________

a)

that takes place between two individuals and is thus a one-on-one conversation. It can be formal or informal.

b)

that takes place in a group and is informal.

3.

Two friends discussing homework is an example of _____________.

a)

Interpersonal Communication

b)

Group Discussion

c)

Public Communication

4.

Which form of communication involves writing words?

a)

Written

b)

Interpersonal

c)

Oral

5.

In which type of verbal communication, communication takes place when there are more than two people involved and each participant can interact and converse with the rest?

a)

Interpersonal Communication

b)

Small Group Communication

c)

Written Communication

6.

Election campaigns comes under which communication?

a)

Group Communication

b)

Public Communication

c)

Written Communication

7.

Which of these is a positive (good) facial expression?

a)

Frowning while concentrating

b)

Maintaining eye contact

c)

Smiling continuously

d)

Rolling up your eyes

8.

What does an upright (straight) body posture convey

or show?

a)

Pride

b)

Professionalism

c)

Confidence

d)

Humility

9.

Which of these is NOT an appropriate non-verbal

communication at work?

a)

Keeping hands in pockets while talking

b)

Talking at moderate speed

c)

Sitting straight

d)

Tilting head a bit to listen

10.

Which of the following statement is true

about communication?

a)

50% of our communication is non-verbal

b)

20% communication is done using body movements,

face, arms, etc.

c)

5% communication is done using voice, tone,

pauses, etc.

d)

7% communication is done using words