WorksheetsCulinary Arts III Review Human Relations Mang. 2
Total questions: 10
Worksheet time: 5mins
A management style where the leader is in complete control:
Pacesetting Style
Coaching Style
Authoritative Style
Affiliative Style
What is the purpose of a mission and vision statement?
Explores what the company wants from its competition
Defines the company's business, its objectives and its approach to reach those objectives
Gives the company an opportunity to brag on its accomplishments
Of little importance
Managing a foodservice facility means:
Making sure the facility is safe clean and properly equipped for your staff and customers
Coming to work daily, working hard and not interacting with anyone
Allowing your staff to work hard and do whatever they want to maintain friendship
Ordering the same quanity of food supplies each week to ensure your facility remains fully stocked
What ability is important in management?
Aggression
Team Player
Favoritism
Gossiper
What is a trait of an effective manager?
Honest, respectful and leans towards his favorite employees
Uses a lot of body language and is timid
Authoritarian and self-centered
Good communication skills, fair, and knowledgeable
What is the most important aspect of the hiring process?
Interview
Salary
Orientation
Training
Whose responsibility is it to train the staff?
Own
Wait Staff
Dishwasher
Manager
Which of the following describes a good manager?
Understands how a business operates and how to lead people.
A one-size-fits-all approach to management.
Use fear as motivation
They are never fully present during interactions with employees
Who has the responsibilities of hiring?
Manager
Head Chef
Human Resourses
Wait Staff
The ability to explain oneself clearly?
Intra personal Skills
Interpersonal Skills
Non-Verbal Capabilities
Good Communication
