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COD Quiz

Total questions: 11

Worksheet time: 11mins

Name
Class
Date
1.

What is COD service? /Apakah COD?

a)

Parcel delivery to receiver and shipment fee is paid by the receiver upon delivery/Penghantaran parcel kepada penerima dan caj penghantaran dibayar oleh penerima semasa penghantaran

b)

Parcel delivery to receiver and item’s fee is paid by the receiver upon delivery/Penghantaran kepada penerima dan harga barang dibayar oleh penerima semasa penghantaran

c)

Parcel delivery to receiver and shipment fee is paid by sender/Penghantaran parcel kepada penerima dan caj penghantaran dibayar oleh penghantar

d)

Parcel delivery to receiver as usual/ Penghantaran parcel kepada penerima seperti biasa

2.

At phase 1 of COD, which types of customers are able to use this service?/ Pada fasa 1 COD, jenis pelanggan manakah boleh menggunakan servis ini?

a)

E-commerce

b)

Nationwide VIP

c)

Walk-in customer

d)

VIP

3.

Ranjit wanted to use COD service; however, he is unsure what item can be sent. Which of the following items can be sent in COD service?/ Ranjit ingin menggunakan servis COD, walau bagaimanapun, dia tidak pasti barang apakah yang boleh dihantar. Yang manakah antara berikut, barang yang boleh dihantar ?

a)

Live fish/ ikan hidup

b)

A carton of lychee packet drinks/ 1 karton minuman laici

c)

2 pieces of carrot/ 2 batang lobak merah

d)

10 packets of Mi Sedap / 10 paket Mi Sedap

e)

Original IC/IC original

4.

Which platform can be used to place a COD order?/ Platform manakah yang boleh digunakan untuk melakukan order COD?

a)

JTS

b)

VIP Platform

c)

J&T official website

d)

JTC

5.

Which of the statement is FALSE for the COD parcel service?/ Yang manakah antara berikut SALAH bagi pernyataan servis COD ?

a)

There is a special scanning sound in JTD when dispatcher do delivery scan to indicate a COD/ Terdapat bunyi yang khas bagi parcel COD semasa dispatcher hendak melakukan penghantaran

b)

COD service is unavailable for delivery to outskirt areas/ Servis COD tidak disediakan bagi pelanggan luar kawasan penghantaran

c)

Admin can register cash payment anytime/ Admin boleh melakukan Cash Payment bila-bila masa

d)

Insurance will be auto insured as it is set by default in the system/Insuran akan dikemaskini secara automatik bagi parcel COD

6.

Choose the correct statement for COD parcel service./ Pilih penyataan yang benar bagi servis COD

a)

Maximum COD value is RM10,000/ Nilai COD yang maksimum adalah RM10,000

b)

Item’s value is not necessarily the same with COD value/ Nilai barang tidak semestinya sama dengan nilai COD

c)

After pasting the COD sticker, it is not necessary to delete the DFOD sign, just write the amount of COD value/Selepas menampal pelekat DFOD, admin tidak wajib untuk memadamkan perkataan DFOD pada pelekat tersebut

d)

Parcel weight limit is opened up to 100kg/ Berat parcel atas 100kg

7.

Abu from Perak wants to send some items to his Sabah friend in phase 1. Which of the following can he send with the COD service?/ Abu dari Perak hendak menghantar barang ke Sabah menggunakan servis COD. Barangan apakah yang dibenarkan bagi Abu untuk melakukan penghantaran?

a)

1 pack of KitKat/ 1 paket KitKat

b)

No COD shipment to East Malaysia/ Penghantaran COD ke Sabah Sarawak belum dibuka untuk waktu sekarang.

c)

4kg of cabbages/ 4kg kobis

d)

Coffee table that is < 50cm per side/ Meja kopi setiap sisi tidak lebih 50cm

8.

Which of the following shipping route is opened for COD service at phase 1?/ Haluan penghantaran manakah yang dibuka semasa fasa penghantaran bagi COD ?

a)

WM – WM (receivers in Klang Valley only)/ WM-WM (penerima dalam kawasan Klang Valley sahaja)

b)

WM – EM (by using air freight)/ WM-EM (melalui udara)

c)

WM – WM

d)

WM – EM (by using sea freight)/ WM-EM (melalui laut)

9.

What factors might cause a forced collection of COD payment? Choose correct answer/ Apakah faktor yang menyebabkan parcel COD menjadi Pengumpulan Paksa (Forced Collection)? Pilih jawapan yang betul

a)

No overnight scan/ Tiada imbasan overnight

b)

No problematic scan/ Tiada imbasan bermasalah

c)

No delivery scan/ Tiada imbasan penghantaran

d)

No return registration/ Tiada imbasan pendaftaran pemulangan

10.

Can I use COD services with NDD?

a)

Yes

b)

No

11.

COD parcel value is how much?

a)

MAX COD value is Rm1000, price cannot be change or edit after pick up scan. BUT COD value no equal to Parcel item Value.

b)

MAX COD value is Rm5000, price cannot be change or edit after pick up scan. BUT COD value no equal to Parcel item Value.