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WorksheetsUnit 3: Seat Selection Plan (pg27-37)
Total questions: 25
Worksheet time: 13mins
Choose the most appropriate passenger that is allowed to sit next to emergency exit.
Athlete
Lady who is 24 weeks pregnant
Passenger who weighs 150 kg
School student
The following should be followed in relation to the seating of passengers except :
Seat customers according to the airline's procedures
Adhere to the Emergency Exit restrictions
Select seats that have extra oxygen mask for infants
Infant car seats should be placed at aisle seat
Only passengers who appear fit and strong, should be seated at
Aisle seat
Middle seat
Emergency Exits
Bulk head seat
Which one of the below is not allowed to sit at emergency exit?
Actor
Gymnasts
Paralympic athlete
21 year old girl
BDGP passengers should be assigned a seat which
Is an emergency exit
Allows space for their travelling partner
Allows space for the cane
Allows space for the dog
Customers with mobility problems should be seated close to their crutches, canes, etc and
Galley
Lavatory
Bulkhead
Window seat
During check-in, always be conscious of the ______ and ______ of the aircraft.
Weight : Gender
Weight : Balance
Balance : Gender
Gender : Restriction
ATR 42 type aircraft with 20 passengers travelling will have _________ in Bay C and Bay D.
0
4
8
6
Bay A in ATR 42 is usually not used because it is ________
Tail Heavy
Wing Heavy
Nose Heavy
Aft Heavy
Passenger's Name List (PNL) contains important passenger information. Which one of the below is not included in the PNL?
Ticket Number
Name
Booking reference
Birth date
The name on the PNL must correspond to the name on the
Check in Sheet
Passport
Bingo Sheet
Ticket
Once a ____________ is made, the itinerary, passenger's name and special handling requirements will appear on the ___________ for the flight that they are booked on.
Booking File (PNR) : Passenger Name List
Booking File Record (PNR) : Passenger Name List
Booking File (PNR) : Passenger Name Record
Booking File (PNR) : Passenger Name
The ______________ need passenger's name and special handling requirements to check-in the passengers.
Gate Agent
Meet and greet Agent
Check-in Agent
Lounge Service Agent
The following is an example of entry in PNR.
1DURANTE/ANNETTEMS.R/1SSRWCHRRA. Identify the title of the passenger.
Mr.
Mrs.
Ms.
Mdm.
The following is an example of entry in PNR.
1DURANTE/ANNETTEMS.R/1SSRWCHRRA. Identify the first name of the passenger.
Annette
Durante
Anne
Ante
The following is an example of entry in PNR.
1DURANTE/ANNETTEMS.R/1SSRWCHRRA. Identify the last name of the passenger.
Ante
Anne
Annette
Durante
The following is an example of entry in PNR.
1DURANTE/ANNETTEMS.R/1SSRWCHRRA. What special need assistance does this passenger require?
Wheelchair
UMNR
Special meal
Cane
The following is an example of entry in PNR.
1DURANTE/ANNETTEMS.R/1SSRWCHRRA. What is the full name of this passsenger?
Durante Annette Ms
Ms Durante Annette
Ms Annette Durante
Mrs Annette Durante
The following is an example of entry in PNR.
2OHEARN/ANNEMRS/ANDREWMR.L/KKEJRT.R/ETKN209654. How many passengers are travelling ?
1
2
3
4
The following is an example of entry in PNR.
1ALLEN/MARYMRS.R/XBAG HK1 BAG PRE-PAID.Name the passenger.
Allen Mary Mrs
Mrs Allen Mary
Mrs Mary Allen
Ms Mary Allen
The following is an example of entry in PNR.
1ALLEN/MARYMRS.R/XBAG HK1 BAG PRE-PAID.What is the special information about this passenger?
Wheelchair passenger
Special Meal
Blind passenger
Extra Baggage Pre-Paid
The following is an example of entry in PNR. 1POWER/MARYMISS.L/JUIJRT.R/ETKN309656.R/UMNR 09YRS. This passenger is
UMNR
Disable
Obese
Pregnant
R/1SSRWCHRRA is a
Wheelchair (Apron)
Wheelchair (Stand)
Wheelchair (Steps)
Wheelchair (Ramp)
If must leave a single seat unoccupied, why keep one free along the aisle?
More space for those who are travelling with infant
In case of turbulence or decompression, passenger can take the seat
In case of turbulence or decompression, cabin crew or passengers can take the seat
In case of turbulence or decompression, cabin crew can take the seat
What are the documentations required by Check-In Agent when passengers check-in?
Passport , Visa
Passport , Visa , Identification Card
Passport, Visa and Travel Ticket
Visa and Travel Ticket
