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Worksheets

Lucianothappy

Total questions: 11

Worksheet time: 8mins

Name
Class
Date
1.

What is the new IV created in Gas to identify a missing start read?

a)

IV69

b)

IV67

c)

IV57

d)

IV47

2.

What Main/Sub are applied when a GS payment is due to a customer after taking too long in the switching process?

a)

0015/1570

b)

0015/1580

c)

0015/1500

d)

0015/1560

3.

What is smart estimation target for SMART?

a)

5%

b)

2%

c)

3%

d)

0% (sky is the limit)

4.

Who is the most important?

a)

Elexon

b)

Ofgem

c)

Regulation

d)

Customer

5.

What does this represent?

a)

a very unhappy person

b)

peoples feelings during a pandemic

c)

a job well done! customers starting to be happier with us

d)

no idea

6.

What does MOC stand for?

a)

Meter on customer

b)

Management of Customer

c)

Middle Operating Capability

d)

Medium Operating Capacity

7.

What is currently responsible for the highest % of BTAs?

a)

Transposed reads

b)

Incorrect address

c)

Dummy MEX

d)

DEBT

8.

What is happening in October 2025?

a)

End of COVID 19

b)

Gorka gets a girlfriend

c)

Jone moves out

d)

Implementation of HH for domestic customer

9.

What is this?

a)

A screenshot

b)

New Real Time Comms solution in UI5

c)

Fancy logos

10.

How many calls are we receiving per week?

a)

200k

b)

133k

c)

452k

d)

155k

11.

When is an RCM customer consider in Billing delays?

a)

Day 114

b)

Day 30

c)

Day 90

d)

Day 40