The methodology on how to organize activities to deliver more benefits while eliminating waste

BPM is composed of the integration of People, _______ and Technology

________ is a visual way to show how a process works

I in DMAIC means _______.

What BPM tool is used to view the existing and created process documents/customer journeys?

What BPM tool is used the create/edit process documents/customer journeys

A in SMART means_____

The gap between the ideal situation and the current situations is called _______.

The DMAIC cycle where you define the goals and customer deliverables

The DMAIC cycle where you determine the root cause of the problem.

The DMAIC cycle where you quantify current performance of the process and quantify the problem

The DMAIC cycle where you maintain the new standard for any given output of an improvement initiative

To pitch your Ideas, you have to comment them in the latest Kaizen Challenge post in Kaizen Forum Group @ Workplace

In pitching your ideas, you do not have to follow the SMART format

In Kaizen, it is said that projects do not need to cost much money in order to deliver results

In BPM, 90% is under Technology

According to Richard Chua, In order to have operational excellence, strategies, priorities, policies, and decisions must be aligned up and down all levels of the organization, and across all functions

The four essential elements for Operational Excellence include all of these except _____

Simply put, Operational Excellence means all of these except _____.