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WorksheetsChange Management Process
Total questions: 10
Worksheet time: 2mins
Who will provide the estimate of the project timeline, distributes resources, and follow the progress to ensure the quality of every release?
Stake Holder / SPM
Operation Team
Tester
PM & QM
Who will request to implement new functionalities, fix bugs, and upgrade the system?
PM & QM
Developer team
SPM / Stakeholder
Operation team
Who will provide solution, analyze, develop new functionalities, fixing reported problems ?
Operation team
Developer team
SPM / Stakeholder
Operation team
What is the definition of "Change Artifacts" ?
All information about what we are going to do.
Details sources which will be implemented. Example: DB scripts, DLLs, change logs, test cases, PDC,…
Documentation for reason of change / guideline in end user language.
Emails about change preparation
What is usually in the context of "Online help"?
Details sources which will be implemented. Example: DB scripts, DLLs,
All information about what we are going to do
Documentation for reason of change / guideline in end user language.
Notification about who/ when / what will get impact to CI-CAT community
What we should "DO" in change process?
Explain too technical information to end users
Apply the changes without confirmation to stakeholder / SPM / team awareness
Follow the process is the best way to protect you and your team
Apply the changes without testing
What do you "DON'T" in the change process?
Follow the change process
Apply the changes without testing
Verify carefully with customer
Sharing your knowledge to your team member
What we should "DO" in change process?
Put yourself to end users views, customer language
Impatient
Shy to ask
Keep the change in your mind only
Who will maintain, report, implementation every deployment?
Developer team
Testers
PM / DM / QM
Operation team
How long should the artefacts be ready for standard change including "User Interface (UI)"?
01 Week before release date
03 weeks before release date
02 weeks before release date
02 days before release date
