WorksheetsCredit Quiz Night
Total questions: 25
Worksheet time: 9mins
Who is the Global Director of Credit and Collections?
Sandra Perry
Ravi SS
Robert Kaiden
Jack Dorsey
Which customer information should be checked for duplicate?
TAX number
Account name
Website
Billing Address
What are the types of IO?
Classic and Traditional
Classic and Revolving
Classic and Chargeable
Non-Chargeable and Chargeable
___ is the updated term for GNIP.
DAS
DOS
DES
DDS
A field in SFDC where it can only be YES IF specific to Ireland and a TAX exempt certificate is provided.
Are Ads for Business?
Is VAT 56B Exempt?
Is Credit Checked In SFDC?
Is Credit Hold?
What is the action required when a syncing issue is encountered?
Create Oracle bug ticket
Create CRM Ticket
Create REVBILL Ticket
Create Flightpath ticket
A process of deleting duplicate accounts is called _____.
Rejecting
Certification
Merging
Deletion
If this field is different from the billing country, this requires approval from regional manager.
Currency
Website
Timezone lookup
TAX Number
When there's an existing Org1 account, what should you do with the new Mopub account request?
Ask Sales to utilize org 1 account
Certify the Mopub account and merge the two accounts
Certify the mopub account as they are in two different SFDC instance
Link new mopub account to the existing org 1 account
App used to check physical billing address.
waze
google map
wikipedia
Globe
When an IO extended end date and failed due to bill-to is on credit hold, can we release the order without approval?
Yes, release
No, request for approval
Yes, remove from hold
No, Roll back IO
What is our SLA for Time To First Response?
15 mins
90 mins
4 hours
24 hours
When account is removed from credit hold and ERAM suggested CL is assigned, which doc should be attached in Oracle?
C&C Approval
ERAM Report
Credit App
Website screenshot
How many credit line can be created on 1 account?
1
2
3
4
Reasons why DES Agreements failed credit check:
Insufficient Credit Balance
Days past due is >30 days
Account is on Credit hold
Days past due is >60 days
Reason for Mopub agreement to fail credit check
Days past due is >60 days
RAM score is below 5
Insufficient credit balance
Account is on credit hold
If a new account is submitted with Sales channel SS, Sales channel should be changed in MDM to ___ before certification.
MMS
ISO
SMB
DSO
What is the requirement for an Upfront customer deposit?
Credit Application
Vendor Form
Prepayment
None
Once a new customer has been certified and ERAM fails to match is to a DUNS what should be the next step?
Go to ERAM and search for a matching DUNS
Send email to manager for approval.
Nothing
Order Investigation
Which section in MDM, should match the billing address and country?
Contact
TAX Information
EU VAT Business
Additional Information
Any changes in name and address requires a supporting document attached in Oracle.
True
False
Cases in flightpath need to be followed up within 3 consecutive days and close the ticket 3 days after the last followup.
True
False
Account name can be website, handle, and consumers name.
True
False
Accounts that can be exempt from TAX are the following:
Non-Profit
Goverment bodies
Charity
Public Business
How old is your team lead?
22
31
32
40
