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Semi Final Exam Marketing Research

Total questions: 65

Worksheet time: 33mins

Name
Class
Date
1.

(a)   attempts to stimulate recall with cues such as copies of magazines, pictures, or lists.

2.

A type of memory error where something is reported as more like the usual or the expected or the norm

a)

Averaging

b)

Telescoping

c)

Omission

3.

A type of memory error where the event is remembered as occurring more recently than it actually did

a)

Averaging

b)

Telescoping

c)

Omission

4.

A type of memory error where the event is remembered as occurring more recently than it actually did

a)

Averaging

b)

Telescoping

c)

Omission

5.

A type of memory error where the respondents leave out an event or some aspect of an experience

a)

Averaging

b)

Telescoping

c)

Omission

6.

(a)   is the act of misrepresentation, concealment, a false promise or negligent misrepresentation.

7.

(a)   CAN BE OBTAINED IN THE FORM OF CONSUMER AWARENESS, KNOWLEDGE, OR PERCEPTION ABOUT THE PRODUCT, IT FEATURES, AVAILABILITY, AND PRICING, AND VARIOUS ASPECTS OF THE MARKETING EFFORT.

8.

The main reason for refusal is (a)  

9.

A (a)   is either: The suggestion, as a fact, of that which is not true, by one who does not believe it to be true;

10.

In _______the interviewer interviews the respondents in person. There is direct contact between the interviewer and the respondents. In terms of environment, the mood of the respondents and interviewer can really affect the data collection process, as well as time and place.

a)

Personal Interview

b)

Telephone Interview

c)

Mail Survey

d)

Fax Survey

11.

In _______the interviewer interviews the respondents over the phone. The interviewer has only verbal contact with the respondents. The environment plays a relatively minor role in the data collection process.

a)

Personal Interview

b)

Telephone Interview

c)

Mail Survey

d)

Fax Survey

12.

In _______ the questionnaire is administered through the mail. The interviewer has no contact with the respondent. The environment plays no role in the data collection process. It is least expensive in form of data collection.

a)

Personal Interview

b)

Telephone Interview

c)

Mail Survey

d)

Fax Survey

13.

If mail is administered through the mail, basically fax administered through fax. In this type of survey method the interviewer may or may not have contact with the respondent. It is also the least expensive, depending o whether the survey sent to a local businesses or out of town.

a)

Personal Interview

b)

Telephone Interview

c)

Mail Survey

d)

Fax Survey

14.

(a)   rate depends in part on the sampling scheme.

15.

A source of refusal referring to the characteristics of the data collection procedure

(a)  

16.

A source of refusal referring to indigenous characteristics of the respondents

(a)  

17.

Tell whether the statement is True or False


INFORMATION ON ATTITUDES CAN BE OBTAINED IN THE FORM OF CONSUMER AWARENESS, KNOWLEDGE, OR PERCEPTION ABOUT THE PRODUCT, ITS FEATURES, AVAILABILITY, AND PRICING, AND VARIOUS ASPECTS OF THE MARKETING EFFORT.

a)

True

b)

False

18.

Tell whether the statement is True or False

SURVEYS CAN ALSO BE CONDUCTED TO DETERMINE RESPONDENTS’ LIFESTYLES. IT CAN BE USED TO IDENTIFY AN AUDIENCE, CONSTITUENCY, TARGET MARKET, AND SO ON.

a)

True

b)

False

19.

Tell whether the statement is True or False

IN DOING A SURVEY YOU ARE TAKING THE RISKS, YOU WOULDN’T KNOW WHAT WILL BE THE OUTCOME OF THE RESEARCH STUDY.

a)

True

b)

False

20.

Tell whether the statement is True or False

THE MAIN REASON FOR REFUSAL IS FEAR.

a)

True

b)

False

21.

Tell whether the statement is True or False

20 % of the respondents in telephone or personal interview survey may refuse to answer income questions

a)

True

b)

False

22.

Tell whether the statement is True or False

As a lengthy interview proceeds the accuracy of the responses is bound to decline

a)

True

b)

False

23.

Tell whether the statement is True or False

there is mounting evidence that respondents will distort their answers in ways that (they believe) will enhance their prestige in the eyes of the interviewer and will not put them at variance with their perception of the prevailing norms of society

a)

True

b)

False

24.

Tell whether the statement is True or False

There is a general tendency to limit answers to pleasantries that will cause little discomfort or embarrassment to the interviewer or to avoid appearing uncooperative.

a)

True

b)

False

25.

Tell whether the statement is True or False

Simply asking someone a question implies that the interviewer expects the respondents to have an answer. This may induce respondents to answer the question despite of complete lack of knowledge

a)

True

b)

False

26.

Tell whether the statement is True or False

Evaluate questions that do not require a good-bad, positive-negative judgment is afflicted by systematic tendencies of certain respondents to select particular styles or categories of response regardless of the content of the question.

a)

True

b)

False

27.

Tell whether the statement is True or False

Interviewers do not vary enormously in personal characteristics, amount of previous experience, style of interviewing, and motivation to do a thorough job.

a)

True

b)

False

28.

Tell whether the statement is True or False

The simillarity among interviewers also mean a great a deal of variability in the way interviews are conducted

a)

True

b)

False

29.

Tell whether the statement is True or False

IN THE SURVEY, THE INTERVIEWER DO NOT HAVE THEIR OWN ERROR.

a)

True

b)

False

30.

Tell whether the statement is True or False

For most respondents, a personal interview is not a sufficiently novel experience that the interviewer becomes a major source of clues to appropriate behavior.

a)

True

b)

False

31.

Tell whether the statement is True or False

ASKING QUESTIONS ARE NOT JUST ABOUT CLARIFYING SPECIFIC DETAILS; INSTEAD, THESE QUESTIONS DIG MUCH DEEPER THAN THE SURFACE. AN EFFECTIVE PROBING QUESTION HELPS TO GET A PERSON TO TALK ABOUT THEIR PERSONAL OPINIONS AND FEELINGS AND PROMOTES CRITICAL THINKING.

a)

True

b)

False

32.

Tell whether the statement is True or False

Modest interviewer compensation and the problem of monitoring the activities of personal interviewers out in the field, or telephone interviewers calling from their home, provide ample incentive for cheating.

a)

True

b)

False

33.

Tell whether the statement is True or False

Field briefings can be improved by preparing video tape briefing, to show to interviewers to ensure a consistent message to all interviewers prior to data collection

a)

True

b)

False

34.

Tell whether the statement is True or False

The choice of a data collection method is not a critical point in the research process.

a)

True

b)

False

35.

Tell whether the statement is True or False

One of the least important decisions a researcher must make is the way in which the data will be collected.

a)

True

b)

False

36.

(a)   are mental states used by individuals to structure the way they perceive their environment and guide the way they respond to it.

37.

_______ includes awareness of the existence of the object, beliefs about the characteristics or attributes of the object, and judgments about the relative importance of each of the attributes.

a)

Cognitive or Knowledge component

b)

Affective or liking component

c)

Intention or action component

38.

_______ includes awareness of the existence of the object, beliefs about the characteristics or attributes of the object, and judgments about the relative importance of each of the attributes.

a)

Cognitive or Knowledge component

b)

Affective or liking component

c)

Intention or action component

39.

_______ refers to a person’s overall feelings toward an object, situation, or person, on a scale of like-dislike or favorable-unfavorable.

a)

Cognitive or Knowledge component

b)

Affective or liking component

c)

Intention or action component

40.

_______ refers to a person’s expectations of future behavior toward an object.

a)

Cognitive or Knowledge component

b)

Affective or liking component

c)

Intention or action component

41.

(a)   can be defined as a standardized process of assigning numbers or other symbols to certain characteristics of the objects of interest according to some pre specified rules.

42.

(a)   is the process of creating a continuum on which objects are located according to the amount of the measured characteristic they possess.

43.

In __________ objects are assigned to mutually exclusive, labeled categories, it is the lowest measurement and is used to categorize data without order.

a)

nominal scale

b)

ratio scale

c)

ordinal scale

d)

interval scale

44.

__________obtained by ranking objects or by arranging them in order with regard to some common variable.

a)

nominal scale

b)

ratio scale

c)

ordinal scale

d)

interval scale

45.

In an _________ the number used to rank the objects also represents equal increments of the attribute being measured.

a)

nominal scale

b)

ratio scale

c)

ordinal scale

d)

interval scale

46.

__________is a special kind of interval scale that has a natural zero point. With such a scale of weight, market share, or dollars in savings accounts.

a)

nominal scale

b)

ratio scale

c)

ordinal scale

d)

interval scale

47.

_____is a measurement that asks respondents to rank a small number of items on some characteristic

a)

Ranking

b)

Rating

c)

Sorting

d)

Choice

48.

_____asks respondents the extent to which an item of interest possesses a characteristic. Scales that require respondents to rank an item result in a quantitative score.

a)

Ranking

b)

Rating

c)

Sorting

d)

Choice

49.

_____asks respondents the extent to which an item of interest possesses a characteristic. Scales that require respondents to rank an item result in a quantitative score.

a)

Ranking

b)

Rating

c)

Sorting

d)

Choice

50.

_____is a measurement task that asks respondents to sort several items into categories.

a)

Ranking

b)

Rating

c)

Sorting

d)

Choice

51.

_____is a measurement task that requires respondents to select among two or more alternatives.

a)

Ranking

b)

Rating

c)

Sorting

d)

Choice

52.

_______are those that have only one item to measure a construct.

a)

Single-Item Scales

b)

Category Scales

c)

Graphic Rating Scales:

d)

Rank-Order Scale

e)

Itemized Rating Scales

53.

_______are the simplest type of rating scale. They contain only two choices: yes/no or agree/disagree.

a)

Single-Item Scales

b)

Category Scales

c)

Graphic Rating Scales:

d)

Rank-Order Scale

e)

Itemized Rating Scales

54.

_______scales include a graphic continuum anchored between two extremes.

a)

Single-Item Scales

b)

Category Scales

c)

Graphic Rating Scales:

d)

Rank-Order Scale

e)

Itemized Rating Scales

55.

_______require the respondent to arrange a set of objects with regard to common criterion: advertisements in terms of interest, product features in terms of importance, or new product concepts with regard to willingness to buy in the future.

a)

Single-Item Scales

b)

Category Scales

c)

Graphic Rating Scales:

d)

Rank-Order Scale

e)

Itemized Rating Scales

56.

_______ require respondents to select from a limited number of ordered alternatives.

a)

Single-Item Scales

b)

Category Scales

c)

Graphic Rating Scales:

d)

Rank-Order Scale

e)

Itemized Rating Scales

57.

(a)   is a measurement scale that asks respondents to select one of two alternatives

58.

______require respondents to divide a set number of points, usually 100, to rate two or more attributes.

a)

Constant-Sum Scales

b)

Semantic Differential Scales

c)

Likert Scale

d)

Purchase Intent scale

59.

______require a respondent to indicate a degree of agreement or disagreement with a variety of statements related to the attitude or object. They are also called summated scales

a)

Constant-Sum Scales

b)

Semantic Differential Scales

c)

Likert Scale

d)

Purchase Intent scale

60.

(a)   is the process of gathering and measuring information on targeted variables in an established systematic fashion, which then enables one to answer relevant questions and evaluate outcomes.

61.

_______can be classified based on the respondents to be contacted and on the means of contacting them. Usually done in a face-to-face manner.

a)

personal interview

b)

self-administered questionnaire

c)

Omnibus survey

d)

telephone interviewing

e)

Mail survey

62.

In the___________ method, no interviewer involved. It is more often used in malls or other central locations where the researcher has access captive audience.

a)

personal interview

b)

self-administered interview

c)

Omnibus survey

d)

telephone interviewing

e)

Mail survey

63.

In this survey mode questionnaires traditionally are mailed to potential study participants who complete and return them by mail.

a)

personal interview

b)

self-administered interview

c)

Omnibus survey

d)

telephone interviewing

e)

Mail survey

64.

________are regularly scheduled ( weekly , monthly , or quarterly ) personal interview surveys with questions provided by a number of separate clients.

a)

personal interview

b)

self-administered interview

c)

Omnibus survey

d)

telephone interviewing

e)

Mail survey

65.

In the___________ method, no interviewer involved. It is more often used in malls or other central locations where the researcher has access captive audience.

a)

personal interview

b)

self-administered interview

c)

Omnibus survey

d)

telephone interviewing

e)

Mail survey