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Worksheetsunit4 therapeutic communication
Total questions: 25
Worksheet time: 19mins
The basis for a therapeutic nurse-patient relationship begins with the nurses
acceptance of others.
sincere desire to help others.
self-awareness and understanding.
sound knowledge of psychiatric nursing
Dr Hildegarde Peplau's nurse-client relationship model does not include
orientation phase.
working phase.
termination phase.
intermediate phase.
Letter, e-mail telephone are examples of
message
channel
feedback
encoding
The response to a sender’s message is called
sender
receiver
feedback
channel
Which statement by the nurse exemplifies the concept of empathy towards a client?
"I get really scared if I have such negative thoughts."
"I used to have such negative thoughts too. I know it can be scary."
"I can see that you are fearful. Tell me how you feel."
"Such thoughts can be irritating. I would also be fearful too."
Which is a NON-therapeutic technique?
Using silence
Restating
Presenting reality
Agreeing
Which of these must be avoided for effective communication?
ambiguity
sharing thoughts
listening
politeness
One word can be interpreted to give different meanings
General body language
Language differences
Eyes and facial expressions
Emotions
A message send out when a person is feeling jovial differs from when the same message is conveyed when the sender is unhappy
Emotions
Poor listening skills
Have a high level of emotional awareness
Be a good listener
Which is a therapeutic technique?
Probing
Reflecting
Rejecting
Defending
Which of these should not be avoided for effective communication?
Semantic problems
Wrong assumptions
Planning
Noise
when communicating with client, the nurse actively uses listening responses. Which of the following types of listening response should the nurse use?
morlizing
giving advice
false reassurence
paraphrasing
Which of the following is not the nonverbal cues?
facial expression
gait
recording
gestures
Use of a foreign language is a
organisation barrier
linguistic barrier
physical barrier
psychological barrier
This results in instances where the message are not understood ?
distractions
emotions
filtering of information
selective perception
hearing problem is an example of
psychological barrier
physical barrier
environmental barrier
organization barrier
communication of internal use of language or thought is
(a)
fear,anxiety and confused thinking is an example of (a) barrier
vulnerable groups are
(a)
(a) proposed phases of nurse patient relationship
who transmits the message?
sender
receiver
innitiator
communcator
In which of these problems, is the actual message lost in the abundance of transmitted information?
filtering
Under communication
over communication
Selecting perception
When communicating with client, the client recognizes that a barrier to effective communication is
culture sensitivity
Thinking ahead to the next question
Completion of physical care in a nonhurried manner
Focusing on the current questions asked by the client
The information which is transferred to the receiver has to be interpreted this process is called
encoding
closing
decoding
opening
This is mainly a communication barrier on the receiver's end.
poor listening skills
emotions
use of space
appearance
