Complete each of the email extracts by choosing the correct phrase.

.....?..... if you could send us information about your fees and other conditions.

Complete each of the email extracts by choosing the correct phrase.

I .....?..... if you would be able to perform an environmental audit for us.

Complete each of the email extracts by choosing the correct phrase.

.....?..... from you soon.

Complete each of the email extracts by choosing the correct phrase.

Dear Mr Sterling

Your website recently .....?..... and I was very impressed by your range of services.

Email font should be

Dear Shah,

I have been_____________ your name by Leo in Paris, who has recently used your agency for the recruitment of three Czech engineers.

We are_____1________ to open a new R & D unit in Poland in three months' time, and we are interested in your playing a headhunting role for us in that country.

I would therefore be_____________if we could meet up sometime soon to discuss our needs in more detail.

____ me know when and where this might be possible.

Dear Mr. Soni,

Thank you for your email of 19/10 __________ the damaged packaging on your last order.

I am _____ that this was due to a technical defect on the packaging machine, which was not detected by the Quality Control team.

The machine has now been _____ and we are currently working on an action plan to prevent such an error in the future.

I appreciate that you find this situation ___________.

However, I would like to ______ your attention to the fact that our quality record so far this year has been excellent, and I hope you will see this incident as just a one-off.

I do apologize once again for the inconvenience______

to your logistics team.

Dear Mr Modi,

I feel you should be made ______

of the quality of the service offered by your translator Ms Priya during our recent trip to Athens. As you know, we were accompanied by a potential client interested in outsourcing work to a local factory.

During our visit to the site, it became obvious that her English was nowhere near the standard needed for such an important negotiation. This _________ to a series of breakdowns in communication.

As you will appreciate, it was absolutely _________

for all concerned to have someone highly trained in this field.

_____ we can be assured of the services of a professional translator, we will have no option but to cancel our contract with you and contact another company.

I look forward to hearing from you.

Yours sincerely,

Mr. John