WorksheetsUnit 1 AOS 2 Business Management - External Environment
Total questions: 54
Worksheet time: 27mins
The surrounding conditions in which the business operates are called....
Environments
Business contacts
Business Environments
Business Conditions
A stakeholder is ....
someone who has a stake in the business
someone who has an interest in the business and has different demands on the business
someone who holds a steak
someone who owns the business
Influences that come from within the business are in the
macro environment
external environment
operating environment
internal environment
Macro and operating factors are part of the external environment
false
true
Factors over which the business has little control over is called the
internal environment
operating environment
macro environment
external environment
The environment that is made up of broad forces, trends and conditions in the economy and society that the business has not control over is called the
Macro Environment
External Environment
Internal Environment
Operating Environment
Political and legal influences, societal influences, economic conditions, technological issues, CSR and global issues are all part of which environment?
internal
external
macro
operating
Customers, competitiors, suppliers and special interest groups are all part of the which environment?
Internal
Macro
External
Operating
Employees, managers, location and legal business structure are all part of which environment?
External
Internal
Macro
Operating
Which of the following is NOT a factor of the Macro Environment
Political and legal influences
Economic conditions
Societal attitudes
Special interest groups
Which factor does NOT make up the Operating Environment?
Employees
Suppliers
Competitors
Customers
How many levels of Government are there in Australia?
4
2
1
3
ABN in Australia stands for ....
Australian Business Nation
Australia Business Number
Australian Business Number
Australian Business Nation
A business name in Australia must be registered with ...
ACIS
ASIC
AISC
ACSI
Laws relating to Building permits are issues by
Federal Government
International Government
State Government
Local Government
The official who inspects premises on a regular basis to ensure Health standards are being met is .....
an auditor
a bank inspector
a OHS inspector
a Health inspector
Unfair dismissal is covered under
Health regulations
Employment regulations
Location regulations
Taxation regualtions
BAS stands for
Business actual statement
Business activitiy statement
Business agreement statement
Business activities statement
PAYG stands for
Pay as you get
Payable as you go
Pending as you go
Pay as you go
Noise emissions by a business are covered under
taxation laws
location laws
employment laws
environmental protection laws
Trade practices and consumer protection issues are covered under which Act
Competition and Consumer Act 2010
Consumer and Competition Act 2010
Consumer Law and Protection Act 2010
Competition and Consumer Law Act 2010
Which of the following is TRUE:
Societal values, beliefs and trends never change.
Workplace diversity is an example of a societal trend.
Societal attitude relates to the actions that express our ideas, values and beliefs.
Societal ideas, values and beliefs do not affect behaviour.
Influences that relate to the economic activity in a country, region or the world refer to
Economic components
Economic countries
Economic conditions
Economic counterpart
The phases of the business cycle (in order) are:
Peaks, Expansion, Contraction and Troughs
Expansion, Contraction, Peaks and Troughs
Contraction, Troughs, Expansion and Expansion
Troughs, Expansion, Peaks and Contraction
If wages and salaries are high and business is operating at full capacity then you are at what stage of the business cycle?
Expansion
Contraction
Peak
Trough
The price charged or paid for the use of money is called...
the exchange rate
the lending rate
the interest rate
the tax rate
The percentage of income or the value of a good or service is called
GST
the interest rate
the tax rate
mark up
In a recessionary cycle there is
evidence of an expanding economy
businesses will increase production
increased spending will create profits
a degree of cost cutting
When the Economy is in a recessionary cycle what is not true
evidence of an expanding economy
evidence of a contracting economy
cost cutting
consumers are more cautious
What is happening in the Peak stage of the business cycle?
wages and salaries high
increased consumer spending
unemployment falling
decreasing business investment
What is happening in the trough stage of the business cycle
business operating at full cycle
sales and profits rising
sales and profits falling
sales and profits at lowest levels
What is not happening in the trough stage
business operating at below capacity
sales and profits at lowest level
consumer spending at lowest levels
low levels of unemployment
Technological issues relate to....
the use of hi-tech robotics.
the growing use of tools, techniques or systems by businesses to solve problems or to serve a purpose in operations.
the survival of businesses to survive and adapt
the cost of global communication.
Innovation in technology has increased at a remarkable pace and it has.....
increased efficiency and productivity of a business.
revolutionised the workplace and every aspect of daily life.
resulted in products and services becoming rapidly obsolete
reduced operating costs.
The cost of global communication is...
remaining constant
rapidly increasing
declining
The speed of technological change has meant the product life cycle has become...
shorter
longer
is still the same
A consequence of the change in product life cycle means that...
more people will be using autonomous vehicles
large amounts of data will be generated annually
many employees have been replaced by technology
more time and money needs to be spent on research and development to remain competitive
Failure to detect and adopt new technology could result in
a business failing to grow
a business failure
products and businesses becoming obsolete
a business becoming more competitive
Cloud technology is when
data is stored on the internet
data is in the clouds
cloudy data occurs
cloudy days occur
Businesses operating in a worldwide market means ....
Overseas competition
Globalisation
Offshoring
Travelling heaps
Global competition exists because .....
Your business is not good enough
There is not enough competition in Australia
Rival or competing businesses serve customers internationally
Our Australian products are cheap
An important issue to consider before planning to sell goods and services in an overseas market is to consider
customs and culture
if the Australian market will falter
how much you will make
Offshoring is defined as ....
travelling out of Australia
buying goods from overseas
selling goods overseas
moving some of the business's processes overseas
The exchange rate is ....
the amount of money you get if you buy goods from overseas
the amount of money you get if your return a good or service
the price of one country's currency expressed in another country's currency
the amount of money you pay if you exchange a foreign good or service
A fall in the value of a country's currency in relation to another currency will usually make exports cheaper and imports more expensive
False
True
Importing businesses will benefit if the exchange rate in their country falls.
true
false
Exporting businesses will not benefit if the exchange rate in their country falls.
true
false
By taking out a patent in Australia I have exclusive rights to use that patent for commercial purposes world wide.
True
False
A trade mark is
an exclusive right granted for any device, substance, method or process that is new, inventive and useful
a free and automatic protection of original works
a right granted over a letter, word, phrase, number, sound, smell, shape or aspect of packaging
International right
The ability of a business to develop strategies that ensure it has an "edge" over competitors is called...
Competitor's advantage
Competitive advantage
Competition's advantage
Competing advantage
Other businesses or individuals who offer rival, or competing, goods or services to the ones offered by the business are called:
Customers
Competitors
The people who purchase goods and services from a business, expecting high quality at competitive prices are called:
Customers
Competitors
TBL stands for
triple back line
triple base line
triple bottom line
triple bottom length
Which is NOT an example of special interest groups (who attempt to directly influence a business to adopt particular policies or procedures):
Business associations
Consumer groups
Unions and environmental lobby groups
Government
