WorksheetsQ4 M6 POST TEST
Total questions: 10
Worksheet time: 5mins
It is a bug in the programs installed in the device that causes it to slow down or crash.
computer error
hardware error
physical error
software error
What is the non-profit trade association known for its IT certification exams and test preparation courses?
CompTIA
CSS
IT
TIA568B
It is a form of problem solving, often applied to repair failed products or processes on a device or a system.
checking
maintenance
report
troubleshooting
It is paying close attention to details like being aware of the different noises the computer makes.
being observant
checking cables
hardware settings
trial-and-error
It is documentation that allows you to go over the procedure that you encountered when troubleshooting a device.
CompTIA 6-Step
maintenance
PC report
Troubleshooting
What is the most common used techniques in diagnosing and resolving issues?
being observant
check cables
event viewer
trial-and-error
It is a term to describe an issue or problem that causes a device not to function properly.
computer error
hardware error
physical error
software error
A step wherein you gather as much information from the customer as possible.
determine the cause
document findings
identifying the problem
verify solution
What troubleshooting is the process of scanning, diagnosing, and resolving issues and bugs in the software?
error
software troubleshooting
hardware
report
What troubleshooting is the process of reviewing, diagnosing, and solving hardware related errors?
error
software
hardware
report
