WorksheetsCommunication Skills
Total questions: 10
Worksheet time: 4mins
True or False: Communication is more than just talking face to face?
True
False
Good listening skills include what?
Smiling and waving at people
Yelling loud at people
Writing in slang.
None the above.
A situation in which your words say one thing but your body language says another is
An “I” Message
A mixed message
Body Language
Active listening
Which communication style is the most effective?
Aggressive
Passive
Assertive
Passive Aggressive
Two types of communication are:
Verbs and Nouns
Verbal and information
Verbal and non-verbal
Happy and sad
We communicate by:
Speech (Telephone call, conversations, etc)
Visuals (Body language, facial expressions)
Writing (Letter, emails, newsletters, etc)
All of the above
All of the following are examples of active listening, EXCEPT:
Showing interest in the message
Staring out the window
Making eye contact with the messenger
Not interrupting the messenger
A good, active listener…
Remains quiet while listening
Interrupts the speaker
Answers his/her cell phone during the presentation
Makes fun of the speaker
what percentage of a emotional communication is conveyed by the tone of the person speaking ??
38
55
7
How important in non verbal communication in a conversATION?
Most imp
Very imp
Not important
Dont know
