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31. Consumer Education and Protection

Total questions: 14

Worksheet time: 7mins

Name
Class
Date
1.

Fees or stamp duty for the consumer complaint.

a)

10/- rs

b)

100/- rs

c)

1000/- rs

d)

No Fee

2.

This is right statement concerned with case a file in consumer court.

a)

No advocate or lawyer is required

b)

There is no prescribed proforma to file a case.

c)

The complaint may be typed one or hand written.

d)

All of the above

3.

The head of the National Commission for consumer is.

a)

High Court Judge

b)

Supreme Court Judge

c)

The president of India

d)

Minister of Consumer Affairs.

4.

The State Commission entertains the complaints of...

a)

less than Rs. 20 lakhs.

b)

Rs. 20 lakhs – 1 Crore.

c)

More than 1 crore.

d)

None of the above.

5.

This is one of the consumer protection act.

a)

Essential Commodities Act,

b)

Weights and Measures Act,

c)

The Government of India Act 1986.

d)

All of the above.

6.

The chairmen of Central consumer Protection Council is.

a)

High Court Judge

b)

Supreme Court Judge

c)

The president of India

d)

Minister of Consumer Affairs.

7.

This is not a consumer right.

a)

The Right to Information

b)

Right to Choice

c)

Right to education

d)

Right to be heard

8.

The history of consumer movement began for the first time in.

a)

India

b)

China

c)

America

d)

England

9.

Who is called as the king of market?

a)

Consumer

b)

Provider

c)

Agent

d)

Producer

10.

Santosh was cheated by shopper to buy goods of 25 lakh rupees. Then where should he compliant?

a)

District Forum

b)

State Commission

c)

National Commission

d)

City forum

11.

This is very essential to lodge a compliant in Consumer forum.

a)

Fee

b)

Signature of a higher authority

c)

Signature of a witness

d)

Bill of the purchased goods.

12.

It is not mandatory to lodge a complaint in consumer forum.

a)

Advocate or lawyer is required.

b)

Bills

c)

Full address of a merchant

d)

Compliant must in his own handwriting.

13.

Teleshopping means...

a)

Trading from home itself

b)

Trading at international level

c)

Domestic trade

d)

Retail trading

14.

A person has bought a car of worth Rs. 15 lakhs, now facing some problems in it, but the car company is not responding to him. To which agency can the person complain?

a)

District Consumer Forum

b)

State Consumer Commission

c)

National Consumer Commission

d)

Inter-State Consumer Forum