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Worksheets

Cross Cultural Understanding

Total questions: 19

Worksheet time: 10mins

Name
Class
Date
1.

Reasons for Traveler to learn local customs and etiquette include....

a)

being able to be part of native culture in the future

b)

to be respected, loved and honored by locals

c)

It’s a nice way to bridge the gap between cultures and natives often appreciate the attempt

2.

Cross-cultural communication……

a)

Can’t help us very much

b)

Can help us understand only the people from our country

c)

Can help us understand the differences that separate people from other culture

d)

Can’t avoid culture shock

3.

Culture shock is a feeling..................

a)

Happiness because you are in a new place

b)

Of confusion, doubt or nervousness caused by being in a place that is the same from where you live

c)

Is a serious problem caused by your friends

d)

Of confusion, doubt or nervousness caused by being in a place that is different from where you live

4.

In India, shaking the head left and right (Head wobble) means…..

a)

No

b)

May be

c)

Yes

5.

a man with a beard, wearing dirty jeans, and carrying a backpack comes into the 5-star hotel where you’re working. What do you do?

a)

Ask him what he wants

b)

Ignore him

c)

Ask him politely to leave

d)

Treat him like any other guest

6.

You are talking to a visitor from Britain. Which of these questions do you ask him or her?

a)

How old are you?

b)

How much do you earn?

c)

What part of Britain do you come from?

d)

Are you married?

7.

Mr. Manuel Fernandez Garcia doesn’t reply when you say “Good morning, Mr. Manuel” to him. This is probably because ....

a)

He didin’t hear you

b)

You didn’t look at him when you spoke

c)

He’s rudely ignoring you

d)

You’ve called him by the wrong name

8.

Guests have to remove their shoes at the entrance of any Japanese-style accommodation. Slippers are worn inside, except on the tatami matting, so bring thick socks if the weather is cold. This practice indicates that …

a)

Japanese don't trust foreigners easily

b)

Inside is associated with comfort, purity, and cleanliness

c)

Japanese custom is much more valuable than others

9.

When you travel to Korea, local people will have lack of eye contact during conversation. Koreans do not like to look directly at people, since it is regarded as...

a)

Confrontational

b)

Too friendly

c)

Embarrassing

10.

When making a long journey, it is not uncommon for Turks to throw a glass of water after your vehicle. Don’t be alarmed, it is merely to ensure that the course of your journey….

a)

Is Terrible

b)

Flows smoothly

c)

Guided by the ancestor spirit

11.

In Brazil, showing the thumb held upwards means everything “OK”, while in France means….

a)

Yes

b)

Number One

c)

OK

d)

No

12.

One important advice is “pay attention to your reaction” when meeting people from other cultures, because ...

a)

A handshake, a gesture, or even a bite of food followed by grimace could result in an offensive insult

b)

A bite of food followed by a grimace could result in an offensive insult

c)

Only a handshake or a gesture could result in an offensive insult

13.

Which of the following statements is true about cultural differences regarding body positions and movement?

a)

In China, people generally offer a handshake that is firm and long lasting

b)

In North America, looking directly at people during formal presentations is considered a sign of disrespect

c)

In the United Stated, an up-and-down movement of the head means “yes”, and a side-to side movement of the head means “no”

d)

In Indonesia, people do not view squatting as a normal body position

14.

Certain countries, such as Germany and UK, do not encourage people to touch others, unless…..

a)

In a formal situation

b)

In the very first meeting

c)

They know each other well

15.

Traditional eating etiquette could still be seen among people in Middle Eastern Countries. When you are invited to have a dinner, it’s good manner to…..

a)

Leave a little food on the plate at the end of the meal

b)

Take only little food

c)

Always say “no, thanks” everytime the host offer the food

16.

In Japan, people greet each other by bowing. A bow can range from a small nod of the head to a deep bend at the waist. A deeper, longer bow indicates ...

a)

Personal responsibility

b)

Respect and apology

c)

Casually greeting someone

d)

Thankfulness

17.

In Venezuela, especially in the case of an event with food and drink being served, you should plan to arrive 15-20 minutes after the event is scheduled to begin, because…..

a)

The host is not ready yet

b)

If you show up on time or early, you are looked upon as being much too eager or much too greedy

c)

It symbolizes that you are well-prepared

18.

In Western culture, people eat as silently as possible. Making any kind of noise is considered rude to those around us. In the contrary, if you are greeted with a delicious noodle meal in China, you should…

a)

Eat quickly

b)

Eat slowly

c)

Eat silently

d)

Slurp your noodle soup

19.

As Mexican are warm and friendly people, it’s a compliment to be greeted with a physical gesture, such as…..

a)

Touching the shoulder

b)

Pulling someone in for a hug and kisses on the cheek

c)

Shaking someone’s hand

d)

Having the high five