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WorksheetsPre-Assessment
Total questions: 30
Worksheet time: 1hrs 18mins
What are the GOALS of KAIZEN module?
To acquire parts operation knowledge
Understand the process & key points in Kaizen activities
To be a Good service Manager
Not to understand KAIZEN activities as it is useless to know about it.
You need to have a thorough understanding of parts in order to meet whose expectations?
The customer
The Manager
The Sales Division
What is the tool you should use to check the availability of parts in the warehouse?
FAST
Order Control Board
Inventory List
What is the KPI to assess appropriateness of Inventory Control other than Day of Supply?
Fulfillment Rate
The amount of parts stock
Parts sales per UIO
Which is not among the things to be considered for improving location control?
Layout and flow lines in the warehouse
Sorting by parts numbers
Setting up a location numbering system
Why is shelf allocation important?
It looks better if parts are organized neatly
It makes it easier for the staff to walk around in the warehouse.
It makes it the easier to find parts based on shelf location.
What is the elements of effective location?
Please choose three appropriate descriptions.
Parts Weight
Parts Price
Parts Shape
Demand of parts
Place of origin
How often do you need check an inventory?
Every Quarter
Twice a year
Once a year
What is the basic point in location control?
One location number for one item
Everyone memorize the parts location
Everyone memorize the parts location
What is the necessary operation with Stock Taking?
Anniversary Event
Quality control
Cycle count
What is the elements you should consider to select mandatory parts?
Average monthly demand
Net profit
Net price
Net weight
NSC lead time for E/O
What is the ideal frequency review for Reordering point and Mandatory stock?
Every week
Every 3 - 6 month
Once a year
What are the four global common KPIs?
Parts fulfillment rate
Aged back order rate
ETA accuracy rate
Day of supply
Service Retention
Which is a WRONG comparison between Genuine Nissan Parts and Non-Genuine Parts?
Non-genuine parts not only have problem with precision and durability, but also lack a comprehensive assortment.
Genuine Nissan Parts ensure a solid supply even for low-demand older model vehicle parts.
Regardless of Genuine or Non-Genuine Parts that is being installed, customers can always receive warranty on their vehicle.
TPS stand for .... ?
Total production system
Toyota production system
Total preventive system
which answer below best describing the benefits of lean ?
improve safety, improve quality, improve customer satisfaction, improve employee involvement, improve overall company culture and morale
improve safety, improve quality, improve customer satisfaction, increase employee workload, improve overall company culture and morale
improve safety, improve quality , improve customer satisfaction, increase employee salary, improve overall company culture and morale
how should a company gain more profits via the lean way?
profit will increase if we sell our product at higher price
profit will increase if we use low cost raw material
profit will increase if we reduce the operating cost by cutting man power
profit will increase if we reduce the operating cost by eliminate MUDA
what is best explanation on objective of JIT (just in time) principle?
always produce "just in case" number of products so that can deliver to customer right away
produce only what is exactly request by customer, when is customer expected receiving date and in the right quantity needed
what is best describing NVA ( non value added) work?
a process step that is not required by customer
a process step that is not required by customer but have to do in as a business nature
a process step that is not required by both the company and customer
all the work element that contain waste is consider as NVA.
which of the following root causes that contribute to waste of MOTION?
unclear standard work
monitoring machine operation
machine air-cut
non practical layout
just in case production mindset
what should we do in step 4 - Seiketsu in 5S?
establish and maintain responsibilities, form a committee and have an area leader
conduct regular audits and reviews.
standardization of best practices through visual management
create process on how to maintain the standard with defined roles and responsibilities.
why is 5S important for an organization?
improve morale and provide a clean and healthy working place
improve overall safety
maximizing the usage of space so can keep more stock
easier to spot any abnormalities
which of the following best describe on TAKT TIME?
is the rate at which a unit must produce to meet customer demand.
is the time takes for a specified unit of material to move from a given point A to point B.
its the time required for a given operator to complete his or her assigned sequence of tasks to process one part.
its the time required for a machine to process 1 part.
what does it mean when an operation having Cycle time > Takt time?
worker able to produce 1 unit faster than customer demand , causing warehouse pilled up with stock.
worker required more time to complete 1 unit , possibly unable to meet the demand by customer on time.
what is pareto principle?
also known as 80/20 rules, states that for majority of the events, roughly 80% of the effects come from 20% of the causes.
also known as 80/20 rules, states that, for many events, roughly 80% of the causes contributing 20% of the effects.
also known as 60/40 rules, states that for many events, roughly 60% of the effects come from 40% of the causes.
which tools to use when we are trying to identify the possible root causes for a problem?
pareto analysis
poka yoke
ishikawa diagram
value stream mapping
which tools to use when we are trying to identify the bottleneck of a process?
process flow chart
value stream mapping
time study - loading chart ( CT vs TT )
what is best describing the meaning of POKA YOKE ?
avoiding unintentional mistake
avoiding intentional mistake
prevent mistake to occur
making the mistake visible
what are the steps in SMED process?
identify target process -> identify work elements -> identify external work element -> separate external work element -> convert as much as possible internal work element to external -> streamline the remaining work elements
identify target process -> identify work elements -> identify external work element -> separate external work element -> streamline the remaining work elements
identify target process -> identify work elements -> identify external work element -> separate external work element -> streamline the remaining work elements
what are the 3 important elements in standard work?
cycle time, material, work sequence
takt time, safety, work sequences
cycle time, Work In Progress, Safety
Takt Time, Work In Progress, Work sequence
