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WorksheetsLeadership Alignment - Supervisory Up
Total questions: 10
Worksheet time: 2mins
What module is NOT in the Supervisory Series ?
Managing Time and Delegation
Effective Communication and Coordination
Motivation and Problem Solving
Coaching and Effective Recognition
What is UNION GROUP Core Value ?
Integrity, Customer Focus, Team Work, Creative
Integrity, Compassion, Professionalism, Creative
Integrity, Customer Focus, Professionalism, Innovative
Integrity, Customer Focus, Professionalism, Creative
What have we learnt in Leadership Alignment - Supervisory Up ?
Characteristic of a good leader
How to motivate employee to perform at higher level
Expectation of Manager and Employee towards Supervisor
Problem solving to create better working environment
In what challenges has it change since you’ve become a Supervisor?
Difficult to be strict, enjoy with higher salary
Leading a friend, acceptance level
Adapt with environment, work with leader
Ability to make decision, additional project
What is supervisor responsibility to Employee ?
Role modeling a positive attitude
As a partner of discussion in giving ideas and feedback
Act as a mentor for less experienced supervisor.
Increased employee retention
What is Supervisor Responsibility to Manager ?
Be willing to work cooperatively with other supervisors
Increased customer (patients/visitors) service excellence ratings
Building a strong team
Giving full update of operational situation on regular basis
What is Supervisor responsibility to other supervisor ?
Support manager’s decision and make sure the decision is being executed
Training employee
Act as a mentor for less experienced supervisor
Increased employee retention
What is Supervisor Responsibility to Business ?
Increased employee retention
Replace manager position when he/she in absenteeism
Building a strong team
Develop a strong relationships
Characteristic of a Bad Supervisor ?
Provide proper direction on assignments
Objective – Favoritism
Focus more on employees weaknesses rather than their strengths
Don't Take credits for others work
What is Action Centered Leadership ?
Achieve the Task, Build the Team and Create a Leader
Build the Team, Develop Individual, and Achieve the Task
Achieve the Task, Give Revenue, and Develop Individual
Build the Team, Develop Individual, and Create a Leader
