WorksheetsComputer Service & Repairs
Total questions: 10
Worksheet time: 5mins
A work order must be completed for each piece of equipment submitted to the repair department because
The repair process can be documented.
The repair process is difficult.
A computer was lost.
There are too many computers.
The statement “Install a 1TB SSD upgrade for database storage” is an example of
Customer preference.
A configuration requirement.
System preference.
A larger drive.
One advantage of the BTX computer case is
Has better appearance.
Cheaper than others.
Improved airflow.
Compact size to fit in small spaces.
Classify the following motherboard form factors in terms of size – largest to smallest – select the correct classification group.
BTX, ATX, Micro BTX, Micro ATX, Flex ATX
BTX, Flex ATX, ATX, Micro BTX, Micro ATX
BTX, Micro BTX, ATX, Micro ATX, Flex ATX
ATX, Micro BTX, Micro ATX, Flex ATX, BTX
A work order specified that storage space needs to be increased to 1 TB with increased data access speed, to be sure that the parts specified are available this step is needed.
Disassemble the subject machine.
Compare the specification to the inventory list.
Compare the specification to the requirements list.
Compare the parts to the repair manual.
The first three steps in disassembling a tower case would be to
Isolate the machine, remove the cover then the fasteners.
Isolate the machine, remove the fasteners then the side panel.
Lift off the cover then unplug it.
Isolate the machine, remove the hard drive then the fasteners.
The work order calls for the assembly of a new PC, a motherboard, processor, and memory must be chosen, what are three factors that determine the choice of parts?
Size, colors, supplier price.
Compatibility, availability, reliability.
Compatibility, colors, reliability.
Popularity, availability, reliability
A requirement is specified for the replacement of a motherboard in a five-year-old computer, choose the most appropriate proposal to resolve the issue.
Advise your boss that the computer is too old.
Recommend the disposal of the computer.
Research prices for a new computer.
Use the manufacturer’s website to obtain detailed specifications and then use the data to research similar updated parts.
In preparing to work on a PC two examples of implementing OH & S principles would be to
Ensure you have adequate lighting and isolating of the machine.
Ensure your team is aware and turn off the power
Wear rubber boots and gloves
Use post-it notes to record events and call your supervisor.
In preparing to do a fresh install of an operating system to a new empty HDD from a USB drive, what step is needed to enable this process to start?
Modify the USB.
Change the bios date.
Fix the boot date
Modify the boot order in the bios
