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Computer Service & Repairs Test # 2

Total questions: 15

Worksheet time: 45mins

Name
Class
Date
1.

Why must a work order be completed for each piece of equipment submitted to the repair department? Give 3 reasons.

4 lines
2.

A customer states that they want to upgrade the memory on the laptop to 16 Gigabytes this is an example of?

4 lines
3.

What could happen if a work order form was not completed for a piece of equipment left in the department? Give 2 possible outcomes

4 lines
4.

These items are used for holding parts together what are they called?

4 lines
5.

How is the antistatic wristband used - explain?

4 lines
6.

How do you determine that a part is correct for the application?

4 lines
7.

Give two factors that determine the type of power supply that is chosen?

4 lines
8.

Why is the work area cleaned and organized between jobs?

4 lines
9.

Attempting to install a part without a thorough inspection can result in what?

4 lines
10.

Which system do you access and what do you configure to ensure the PC will boot from a USB drive?

4 lines
11.

What can happen if a technician opens a computer case and begins to work before it is properly isolated, give 3 possible hazards?

4 lines
12.

Identify a document used when requesting parts for installation

4 lines
13.

Show one way that components can be made ready for installation

4 lines
14.

What is the main benefit of choosing an SSD instead of an HDD?

4 lines
15.

What is the main difference between the different motherboard form factors?

4 lines