WorksheetsQuiz 8 (Content Sales 2)
Total questions: 10
Worksheet time: 3mins
This cluster of satisfaction is concerned about the price factor.
Product
Salesperson
Company
Which of the following is NOT an example of a value-added strategy?
Better-trained salespeople
More dependable product deliveries
Quantity discount
Better service after sale
The last stage of Product Life Cycle is
Growth
Decline
Maturity
Which of the following describes a 'Straight re-buy'?
Salespeople rely on consultative selling skills
Salespeople constantly monitor satisfaction
Salespeople anticipate change
The second step in the buying process is
Need awareness
Purchase
Evaluation of solution
Resolution of problems
If a customer has a preference for a specific brand design, the buying motive is
Patronage
Rational
Emotional
Product
An average company may lose about _____ of customer base every year.
20%
40%
60%
80%
Successful cold calls happen spontaneously.
True
False
When selling to a team, focus on the decision-maker and ignore the silent team members
True
False
This approach shows that you value the customer’s time
Agenda Approach
Referral Approach
Question Approach
Premium Approach
