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marketing 6

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

101. The ________ is practiced most aggressively with unsought goods, goods that buyers normally do not think of buying, such as insurance, encyclopedias, and funeral plots.

a)

holistic marketing concept

b)

product concept

c)

production concept

d)

selling concept

2.

102. The ________ concept holds that consumers will favor those products that offer the most

quality, performance, or innovative features.

a)

selling

b)

production

c)

marketing

d)

product

3.

103. . ________ marketing has the aim of building mutually satisfying long-term relations with

key parties such as customers, suppliers, distributors, and other marketing partners in order to

earn and retain their business.

a)

Relationship

b)

Direct

c)

Demand-based

d)

Holistic

4.

104. One traditional depiction of marketing activities is in terms of the marketing mix or four Ps.

The four Ps are characterized as being ________.

a)

product, price, promotion, and place

b)

place, promotion, production, and positioning

c)

promotion, place, positioning, and price

d)

product, production, price, and place

5.

105. David Packard of Hewlett-Packard once said, “Marketing is far too important to leave to

________.”

a)

the marketing department

b)

novices

c)

the advertising boys

d)

uninformed managers

6.

106. The traditional view of marketing is that the firm makes something and then ________ it.

a)

prices

b)

distributes

c)

sells

d)

markets

7.

107. __________ is the single factor that best indicates social class.

a)

Fashion

b)

Occupation

c)

Money

d)

Time

8.

108. Marketing strategies are often designed to influence _______________ and lead to

profitable exchanges.

a)

Export strategies

b)

Advertising strategies

c)

Sales strategies

d)

Consumer decision making

9.

109. __________ refers to the information a consumer has stored in their memory about a product or service.

a)

Marketing research

b)

Product research

c)

Cognitive dissonance

d)

Product knowledge

10.

110. When consumers are seeking low-involvement products, they are unlikely to engage in

extensive search, so _________________ is important.

a)

Information about warranty

b)

Ready availability

c)

Order booking

d)

Order processing

11.

111. ___________________ constitutes moderate consumer behavior, but still involves time and effort searching for and comparing alternatives.

a)

Post-purchase evaluation

b)

Routine decision making

c)

Limited decision making

d)

Need recognition

12.

112. Experimental sources of information for consumers refer to ____________.

a)

Buying the product directly from a manufacturer

b)

Advertising, marketing, selling, and profit-making

c)

Handling, examining, and trying the product while shopping

d)

Buying after a demonstration

13.

113. Which of the following is NOT one of the four philosophies of marketing?

a)

production orientation

b)

promotion orientation

c)

sales orientation

d)

societal marketing orientation

14.

114. Of the four competing philosophies, the Furniture Industry is an example of what kind of

orientation:

a)

Sales Orientation

b)

Societal Marketing Orientation

c)

Production Orientation

d)

Marketing Orientation

15.

115. Marketing is defined by the American Marketing Association as the activity, set of

institutions, and processes for ______, ________, ________, and __________ offerings that

have value for customers, clients, partners, and society at large.

a)

Making, Arranging, Maintaining, and Selling

b)

Performing, Displaying, Offering, and Exchanging

c)

Creating, Advertising, Selling, and Transferring

d)

Creating, Communicating, Delivering, and Exchanging

16.

116. The focus of marketing today is _______.

a)

Value and Satisfaction

b)

Quality and Long Term Relationships

c)

All of the Above

d)

None of the Above

17.

117. Which of the following firms emphasizes on product’s benefits to the customers rather

product attributes?

a)

Product-oriented

b)

Market-oriented

c)

Sales oriented

d)

Production oriented

18.

118. Products that are usually purchased due to adversity and high promotional backup

rather than desire are called:

a)

Sought goods

b)

Unique goods

c)

Preferred goods

d)

Unsought goods

19.

119. Which product is MOST likely to be purchased through routine decision-making?

a)

Television set

b)

Soft drink

c)

Shirt

d)

Car

20.

120. Luxury products, such as Rolex watches, are also known as:

a)

Shopping product

b)

Specialty product

c)

Convenience product

d)

Emergency product