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WorksheetsUNIT 2 : COCKPIT CARE AND INCAPACITATION
Total questions: 30
Worksheet time: 15mins
Flight crew is responsible for the
comfort and well being of cabin crew
comfort and well being of passengers
safe departure and landing of a plane
comfort and landing of a plane
Who is responsible to ensure the well being of Flight Crew?
All the cabin crew member
Passengers
First class crew member
Supervisors
Why must Cabin Crew ensure Flight Crew receive drinks at regular interval?
To keep them alert
To ensure they are not hungry
To ensure they do not fall asleep
To keep them hydration
When do Cabin Crew provide rubbish bag, water bottle and snacks to Flight Crew?
During Sterile Flight Deck period
During Take Off
During Landing
Prior to cockpit door closure before take off
Can Cabin Crew provide snacks and meals to Flight Crew during sterile flight deck period?
Yes, cabin crew is allowed to provide meal during this period
Yes, cabin crew is allowed to provide meal during this period only if flight crew requests
No, cabin crew is not allowed to provide meal during this period
No, cabin crew must provide meal during this period
Which one of the below is incorrect procedure prior to entering cockpit ?
Ensure the lavatory closest to the cockpit is vacant and empty
Cabin crew must key in the special entry code
Cabin crew must look up to the camera, smile and wave
Ensure the lavatory closest to the cockpit is occupied and engaged
Smiling and waving at the camera prior to entering cockpit would indicate that cabin crew is
unwillingly going into the cockpit with external pressure
bringing meal for the flight crew to eat
bringing coffee and tea as per request by Flight Crew
free willingly going into the cockpit without external pressure
When the entry code is pressed on the panel, the cockpit door
opens automatically
opens after 5 seconds
opens only if flight crew unlocks
opens after 30 seconds
Once the flight deck door unlocks, it stays unlock for only ______ seconds
5
10
15
30
Why Cabin Crew has to shut the cockpit door immediately upon entering?
To block passengers from seeing the flight crew
Disable access to other cabin crew member
To avoid depressurization
To avoid any intruders from entering the cockpit
Can the cockpit door be held open during cruising?
Yes, if it is less than 5 seconds
Yes, if it is less than 10 seconds
No, unless it is urgent
No, at no circumstances should the cockpit door be open
As soon as the Cabin Crew enters the cockpit, they should close the door behind them immediately. Cabin crew should also
acknowledge their presence and start conversing with Flight Crew
wait till the Flight Crew acknowledge their presence before conversing with them
start speaking immediately and ask what would the Flight Crew like to eat
provide them extra bottle of water and snacks immediately
Which one of the below is correct about flight crew meals?
They are allowed to have same type of food
They are both allowed to eat at the same time
They can have prawns and salmon as their choice of meal
They are not allowed to have same type of food
Flight Crew meals are careful served by the Cabin Crew by following strict rules. This is to ensure
Flight Crew gets to experience the best service
Flight Crew gets to experience the best meal choices
Both Flight Crew does not get incapacitated at the same time
Both Flight Crew are treated equally and respectfully
When Cabin Crew is passing hot drinks to the Flight Crew, always
Pass drinks over the centre console
Use triple paper cup with plastic cover
Use mug from business or first class
Pass drinks away from the centre console
Which one of the below is the correct definition of incapacitation?
No longer able to perform their job to the required level
No longer able to fulfill customers demands
Unable to provide world class service
Deadheading
If a Flight Crew becomes incapacitated, Cabin Crew is required to
Fly the plane alongside with the other pilot
Assist with emergency landing
Vacate the cockpit
Sit on the pilot seat to assist with emergency landing
Pilot can use a ________________________ to secure the incapacitated person in the seat to keep him or her away from the controls.
Control Mechanism
Movement Mechanism
Solitaire Mechanism
Special Mechanism
Depressurisation can lead to
Hyperbola
Hypothermia
Hypoxia
Hypnosis
Hypoxia is a term used for
Lack of air
Lack of oxygen
Lack of energy
Lack of sugar
Depressurization which could not be detected also known as gradual or insidious depressurization is also know as
Slow decompression
Rapid decompression
Insidious decompression
Explosive decompression
If a Flight Crew become incapacitated, ____________the seat rearwards as far as possible.
Pull
Push
Press
Plow
If a Flight Crew become incapacitated, ____________ the incapacitated Pilot’s feet from the pedals
Pull
Take
Remove
Secure
If a Flight Crew become incapacitated, ____________ the Pilots off the controls and back in his seat
Pull
Take
Remove
Secure
If a Flight Crew become incapacitated, ____________ the Pilot into their seat by crossing their arms and placing them under the harness straps
Pull
Take
Remove
Secure
Which one of the below is not true about removing Flight Crew from his/her seat?
Easier access to treat him/her
Reduce distraction of the other flight crew
Eliminate possibility of him/her slumping over the controls
Enables the cabin crew to take his/her seat to fly the plane
It requires minimum of _____ cabin crew to remove the incapacitated flight crew from his/her seat.
1
2
3
4
If a Cabin Crew Member does not feel well, he/she should immediately inform the _______, who will advice the _________
Supervisor ; Captain
SCCM ; First Officer
Supervisor ; First Officer
SCCM ; Captain
The SCCM will reassign Cabin Crew positions based on
Years of experience
Staff number
Seniority
Capability
If a Cabin Crew Member becomes incapacitated prior to departure of the flight, another Cabin Crew Member can be called off
Secondary
Stood by
Standby
Days
