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WorksheetsBasic Keyboarding & Documents Processing 2
Total questions: 15
Worksheet time: 12mins
Courteous termination of letter
(a)
Contains the message of the letter
(a)
Address of the recipient of the letter
(a)
Usually includes a business logo, name, address and contact information such as phone or fax number, email address and company website URL
(a)
Introductory greetings
(a)
Individual that types the letter
(a)
To indicate that another item(s) are attached (staple, taped, paper clip, binding clip, etc.) to the document
(a)
Use this in letting each recipient know exactly who else received the same document.
(a)
All elements of the letter aligned to the left margin of the page. It has a neat and simple appearance.
modified block style
full block style
block style
The date, complimentary close, signature lines begin at the center point of the page line. The beginning of each paragraph is indented five spaces
modified block style
full block style
block style
This refers to the element of a business letter wherein it is friendly, open, and honest. Keeping reader’s viewpoint in mind, and empathy on their needs.
clear
courteous
coherent
This refers to the element wherein your communication is logical. All points are connected and relevant to the main topic, and the tone and flow of the text is consistent.
coherent
concise
concrete
An element wherein you communicate, in short, simple and straightforward message.
clear
concrete
concise
When your message is concrete, then your audience has a clear picture of what you’re telling them.
False
True
To be clear, try to maximize the number of ideas in each sentence. People should make assumptions on their own to understand what you’re trying to say.
True
False
