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EBS Chapter 1: Introduction to Business

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What is a business?

a)

Goods and services that are necessary for survival

b)

Goods and services that are not necessary for survival

c)

an organisation that meets the needs and wants of customers

d)

someone who buys goods and services

2.

How do businesses benefit the community?

a)

providing goods and services to the people

b)

providing jobs for the people

c)

providing a place for people to spend their money

d)

contributing to the wealth of the country

3.

What are some features of goods?

a)

can be seen and touched

b)

cannot be seen or touched

c)

can be taken home

d)

cannot be taken home

e)

can be mass produced

4.

Goods-producing businesses produce goods with the use of (a)   such as machines and labour.

5.

Service-providing businesses provide services that can be experienced when sellers (a)   with customers.

6.

Which of the following is NOT an example of a capital resource?

a)

Money used to start the business

b)

Office building

c)

CEO

d)

Machinery

7.

Which of the following is an enterprise resource?

a)

Owner

b)

Staff

c)

Equipment

d)

Ingredients

8.

Which of the following is NOT a land resource?

a)

sea

b)

petroleum

c)

farmland

d)

factory

9.

Check all the boxes that represent labour resource:

a)

Chef

b)

Concierge

c)

Sales manager

d)

Gardener

e)

Human resource executive

10.

(a)   refer to changes in the world that will impact a business and its customers.

11.

The businesses that provide the same or similar goods and services are known as (a)   .

12.

Check all the boxes that are direct competitors of McDonald's.

a)

Burger King

b)

Seoul Garden

c)

Golden Village Cinemas

d)

Koi Bubble Tea

e)

Shake Shack

13.

Indirect competition happens when businesses sell products that satisfy the same needs and wants of customers, but the products fall under (a)   categories.

14.

Mary wants to get an ice cream for dessert but there are no ice cream shops in the mall. Which of these shops best fulfils Mary's want for dessert?

a)

Sakae Sushi

b)

Jalan Kayu Roti Prata

c)

Old Chang Kee Curry Puffs

d)

Boost Smoothies

15.

Check all the boxes that relate to changing customer expectations.

a)

healthier food options

b)

product customisation

c)

personalised service

d)

self-checkout kiosks

e)

mobile apps

16.

Check all the boxes that relate to technological development.

a)

healthier food options

b)

online chat bots

c)

personalised service

d)

self-checkout kiosks

e)

mobile apps

17.

Comfort Taxi and Grab Car are in _____ competition with each other.

a)

direct

b)

indirect

18.

Time Zone and Cathay Cinemas are in ____ competition with each other.

a)

direct

b)

indirect

19.

Check all that are goods-producing businesses.

a)

Yeo's beverages

b)

Isetan Department Store

c)

ITE

d)

Koh Brothers Construction

e)

Chews Egg Farm

20.

Check all that are service-providing businesses.

a)

Cotton On

b)

Q&M Dental Clinic

c)

OCBC Bank

d)

Gardenia Bread

e)

Yakult Factory