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Highpoint July

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.

What day is the last day to get Credit 2 You?

a)

30/06/21

b)

01/07/21

c)

30/06/20

d)

29/06/21

2.

How much do I save signing up to NBN with 2 B&S eligible services?

a)

$15

b)

$40

c)

$25

d)

$30

3.

Donkey or Mule?

a)

Donkey

b)

Mule

4.

How might I show genuine interest in my customers needs?

a)

Using my name at some point during the interaction

b)

Asking how their day was

c)

Asking what they do for work

d)

Mentioning the MyVodafone App

5.

Which Don dun it?

a)
b)
c)
d)
6.

Whose Eligible for PS5 Purchase?

a)

1 B&S Eligible + 1 NBN/Wireless

b)

1 Voice + 1 Modem,Tablet, or NBN Plan

c)

2+ B&S Eligible services

d)

I ask really nicely and I'm 8 years old

7.

Custard or Hollandaise?

a)

Custard

b)

Hollandaise

8.

Which isn't part of the Deliver Phase?

a)

Mentioning the MyVodafone App

b)

Inviting the customer to see you again in the future

c)

Providing collateral

d)

Not multitasking at the end of the interaction

9.

Fill in the BLANK:


Connect Discover Excite (a)   Deliver

10.

Who Rules?

a)
b)
c)
d)