WorksheetsOperations Management Overview
Total questions: 10
Worksheet time: 5mins
Operations management _________________.
involve in obtain funds and tracks the finance performing
is the set of activities that transforming inputs into outputs
creates demand and get customers
involve the management of employee from recruitment to retirement
Below are the reason why you study OM EXCEPT___________.
OM is one of three major functions (marketing, finance, and operations) of any organization
we want to understand what operations managers do
OM include performing market research, producing a marketing plan, as well as strategically overseeing advertising and promotion
we want (and need) to know how goods and services are produced
Which of the given answer is the characteristics of the services?
often knowledge base
production usually separate from consumption
can be inventoried
low customer interaction
Below are the roles of operations manager EXCEPT _________.
planning on capacity, locations, products & services,make or buy, layout and do projects scheduling
develop an incentive plan, issuance of work orders & job assignment.
manage the inventory, control the quality, costs and productivity
produce financial reports and develop direct investment activities
All of the answer below is the characteristics of the goods EXCEPT __________________________.
can be inventoried
site of facility important to minimize production cost
some aspects of quality measurable
reselling unusual
___________ are goods that can be touched, think products. The production process and consumption are not linked, thus there is little consumer involvement in production.
Tangibles
Intangibles
A Service Business can be characterised by;
Producing services
Intangible
Often customised
All of the above
Which of the following is not one of the Ten Critical Decisions of Operations Management?
layout strategy
maintenance
process and capacity design
mass customization
supply chain management
