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Aer Lingus

Total questions: 10

Worksheet time: 10mins

Name
Class
Date
1.

What is the name of the Aer Lingus System?

a)

Astute

b)

Dos Base

c)

Astral

d)

AerClub

2.

What is the code in Astral if you want to check the Phonetic Alphabet?

a)

G/BETA

b)

G/ZULU

c)

G/AVIOS

d)

G/ALPHA

3.

What is the name of the Loyalty Program of Aer Lingus?

a)

AviosClub

b)

AerClub

c)

AerMembership

d)

AerPrestige

4.

It is the Sine Entry for user information about the terminal and who is sined in. Check before logging in.

a)

ZUSER

b)

XUSER

c)

LUSER

d)

@USER

5.

What is the "Decode" for Venice Airport?

a)

SC*/VIN

b)

SC*VEN

c)

SC*/VRN

d)

SC*VCE

6.

What is the meaning of the underlined characters in this Sine Entry: BSIA1234xx/SU

a)

Sine Code

b)

Unique Personal Code

c)

Work Area

d)

System Identifier

7.

How many types of Fare does Aer Lingus have for the Transatlantic Flight?

a)

3

b)

6

c)

5

d)

4

8.

What is the code to view HFAX and GFAX?

a)

*rg

b)

*sf

c)

*sc

d)

*rf

9.

What does this Symbol means in Astral " * "?

a)

Asterisk

b)

Display

c)

Chung

d)

Cancel

10.

How many security question do you have to ask the caller asking for flight information is not the passenger?

a)

3

b)

4

c)

5

d)

2