Which of these tools is used to know the covered services and characteristics of each medical plan?

If you see this code "H78" on ePACES that's mean that member is _____________

___________ can assist if no changes are needed on the renewal application.

They can also help determine if the member is eligible for Medicaid.

If is the ___ or more time times, process with the expedited mail.

What is the name of the form that members must send if they need more transportation services? (Medicaid)

Who coordinates transportation for Medicaid plans?

What is the option that you must select to find a member in Advanced Search? TC

To view incoming documents, you must select _________

To view outgoing correspondences , you must select _______

TC

is this the correct process to enter a task? TC

Is the person assigned for HF to manage members day to day needs, identify problems early, and adjust the care plan to help members stay in their home for as long as possible.

What information appears on the second page of an authorization? PDF

Do we need all this info to document a Billing Inquiry?

- DOS

- Amount (do not include $)

- Account number

- Provider info (name, ID, phone, address)

- Claim # (if available // 000 000 000 000 0)

If the claim has the correct Provider’s name and DOS in the system that matches the bill, but the amount of the claim is different, assume the claim is ______

If the provider’s name and DOS is not found, assume that the claim is _______

We must to sent this form during a Surprise Bill call _____

In which tool do you see the documents faxed to 646?

In which tool do you see the documents faxed to 212?

Is this the correct route to document a Billing Inquiry?