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WorksheetsTest Your Knowledge - Email Groups
Total questions: 10
Worksheet time: 5mins
True or False: SPP Team will refax a script to SPP or MANF.
True
False
PT is calling to schedule the delivery of their medication script in queue B. That team is in a meeting. What do you do?
Transfer call to ADH Team
Send Email to ADH Team & REV Team
Send Email to ADH Team
Call D&D
PT calling in for Thalomid (order in A) - no one is available - what team needs to be emailed to call PT back?
REV Team
ADH Team
D&D Team
REMS Team
True or False: PT needs a vacation supply of their medication - Email entire pharmacy with Info.
True
False
True or False: Order needs to be Marked STAT due to PT needing medication ASAP- email entire Pharmacy
(Think what teams are involved)
True
False
Initial REMS counseling calls need to go to the ______ Team
D&D Team
RPH Team
Compliance Team
Nurse Team
A script needs to be manually pulled from ONCO - what email do you use to request this?
PA Team
REV Team
SPP Team
ERX Team
Script is in Queue 7 (non-rems) - what team do you email to contact PT back?
REV Team & RPH Team
RPH Team & ADH Team
REMS Team
ADH Team & REV Team
True or False: Pharmacy Help Desk email sent to team with the clinic attached and they are requested further details. You must answer the email reply ALL to provide an update to all parties.
True
False
PT called requesting a print out of their yearly expenses (Invoice). What Team do you email?
BV Team
REV Team
Compliance Team
ADH Team
