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Consumer behaviour quiz 2

Total questions: 14

Worksheet time: 70secs

Name
Class
Date
1.

Any individual who purchases goods and services from the market for his/her end-use is called a..................

a)

Customer

b)

Purchaser

c)

Consumer

d)

All these

2.

________________ is one of the most basic influences on an individual’s needs, wants, and behaviour.

a)

Brand

b)

Culture

c)

Product

d)

Price

3.

_________________ refers to the buying behavior of final consumers.

a)

Consumer buyer behavior

b)

Target market buying

c)

Market segment buying

d)

Business buying behavior

4.

Buying behavior process includes, 1. Need recognition, 2. _____________ , 3. evaluation of alternatives, 4. purchase decision and 5. Post-purchase behavior

a)

Cognitive Dissonance

b)

information search

c)

enjoying the product

d)

all the above

5.

The only thing marketers need to know is what consumers will buy and at what price.

a)

True

b)

False

6.

The First stage of the consumer buying decision-making process as Proposed by John Dewey

a)

Need Recognition

b)

Information Search

c)

Evaluating Alternatives

d)

Purchase Decision

7.

The consumer decision making process begins when consumers:

a)

Recognize a need

b)

Identify possible solutions

8.

Companies can research many aspects of buying decisions. However, the one that is the most difficult to identify is:

a)

What consumers buy

b)

How and how much they buy

c)

Why they buy

d)

When they buy

9.

Cognitive dissonance is part of:

a)

Evaluation of Alternatives and Purchase

b)

Postpurchase behavior

c)

Need recognition

d)

Pre-purchase behavior

10.
The following is an example of a need: 
a)
iPad
b)
Digital camera
c)
Skateboard
d)
Water
11.
The following is an example of a want
a)
Water
b)
Air
c)
Diamond ring
d)
 Shelter
12.
Comparing the advantages and disadvantages in order to make a decision is called
a)
Cost/Benefit analysis
b)
Budget 
c)
Interest rates
d)
Financial services 
13.
What is a target audience? 
a)
A group of people that advertisers think will not buy or use the product.
b)
A group of people playing darts. 
c)
A group of people that advertisers think will buy or use the  product. 
d)
A group of people who shop at Target.
14.
Before you buy a product, it is wise to 
a)
Buy several to test them 
b)
Go to the mall 
c)
Research your product online 
d)
Watch television commercials