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After Sales Service

Total questions: 5

Worksheet time: 50secs

Name
Class
Date
1.

Policy Review

a)

Coverage Review

b)

Financial Health Analysis / YLP

c)

Client Information Update

d)

None of the Above

2.

Birthday Wish

a)

Wish personally through personal messages or call

b)

Send birthday cards

c)

Send birthday presents

d)

None of the Above

3.

Ocassional Based Gifts

a)

Diary, Planner & Hari Raya Packet

b)

Flower or Gift if admitted

c)

Speacial packaging for Policy Delivery

d)

None of the Above

4.

Go through Prudential Apps (Touch, Pulse, Navigator, etc)

a)

Yes

b)

Never

c)

Depends

5.

Share the information of new products

a)

Yes

b)

Never

c)

Depends