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Answer the phone, please!

Total questions: 10

Worksheet time: 2mins

Name
Class
Date
1.

Could I speak to Mr.Spencer?

a)

May I leave a message?

b)

Sorry, he's out for lunch now.

c)

I saw him yesterday.

2.

Could you put me through Ms. Lee?

a)

Let me check if she's here.

b)

She came through the office.

c)

Charles speaking.

3.

Mike speaking.

a)

May I have your name, please?

b)

I'm calling about the sale report.

c)

Yes, how can I help you?

4.

I'm afraid Mr. Jack's in the meeting now.

a)

May I have your number?

b)

Can I leave my message?

c)

That's good to hear.

5.

Can I tell him who called?

a)

Can you tell him to call me back?

b)

He called Ms. Jane.

c)

My name's Smith.

6.

Can you tell her to call me back?

a)

May I have your phone number, please?

b)

My name's Wilson.

c)

Call me back tomorrow morning.

7.

May I ask who's calling?

a)

Call him 5 minutes later.

b)

Joe from Marketing Dept.

c)

Mike hasn't come yet.

8.

Can you hold the line for a moment?

a)

Hold me now.

b)

Yes. Thank you.

c)

Sorry. The line is busy.

9.

Can you tell her I called?

a)

May I know who's calling?

b)

She's not in the office.

c)

I'll put you through to her desk.

10.

Would you like to leave a message?

a)

Yes, he's busy now.

b)

Tell him I'll call back this afternoon.

c)

No, he's out for lunch.