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WorksheetsWho run the test ?
Total questions: 10
Worksheet time: 5mins
What tools are we using to unshape the back up modem?
BAT
T&DM
MODINI
NBN PORTAL
Where to raise service request ?
BAT
T&DM
MODINI
NBN PORTAL
How much is the NBN Co development Charge ?
$1
$115
$300
$301
Whose responsibility is MDF or Main Distribution Frame ?
Telstra
NBN
Body Corporate
Customer
Which is not included in Pausing Ticket options in Natama ?
Customer to contact Telstra
Created in Error
Non responsive workflow
Customer idle
Which is not included in Pausing Ticket options in Natama ?
Customer to contact Telstra
Created in Error
Non responsive workflow
Customer idle
Which is not part of truck roll exemptions ?
PA Customer
Physically and Mentally health conditions
Customer requested
Danger accessing equipment
Which is not part of NBN Speed remediation ?
Costless exit
Offer TIO
Downgrade
Refund
Where to access Natama ?
Console - Salesforce
Standalone Natama
Live Person
Where to check NBN box details ?
Capture
Console - Salesforce
NBN Portal
