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WorksheetsQuiz 2-Telephoning
Total questions: 20
Worksheet time: 10mins
Caller: Hello…?
Nita: I’m sorry, he is out. Could you call back at four?
Caller: All right. Thank you.
Could you speak to Mr.Azwar, please
Can I take a message from you?
Could I speak to Mr.Azwar, please
Would you like to call him again?
Caller: Hello, I am Malik. Could I speak to Mr.Azhar
Receptionist: I am sorry. I don’t catch your name…?
Caller: It’s M-A-L-I-K
Who are you?
Who am I speaking to?
Could I write your message?
Could you spell your name?
Nurse: Good afternoon. Abdul Aziz Hospital. Can I help you?
Usman: Good afternoon. I am Usman. Can I speak to Dr.Edward?
Nurse: He is busy right now ....
Usman: It’s not necessary. I’ll call him back later.
Would you like to leave a message?
Would you like to call him back?
Wait a minute?
You must leave a message
Receptionist: …
Caller: I would like to speak to the manager, please
Hello, who’s calling?
Hello my name is Eva
Hello, can I help you?
Hello, may I talk to the manager, please
Azwar: Hello … I am calling from Taman Fajar Company
Laiya: Hello. Graha Computer. What can I do for you?
Can I speak to Mr.Emil
Hello. I am Laiya
This is Azwar
This is Emil
Caller: Hello this is Neezar … could I speak to Mrs. Dessy, please?
Receptionist: Sure.
I’m from Dimensi Bahasa Inggris
May l leave a message
Who am I talking with?
Hello my name is Daniel
Secretary: Hello, DBI corporation, how may I direct your call?
Dessy: Could you connect me to extension 7? I would like to speak to Daryl
Secretary: …
Dessy: Thank you, I’ll hold the line
Would you like to leave a message?
Wait a minute please, you will be connected to extension 7
I’m sorry extension 7 is not available
I’m afraid the extension is busy at this moment
Oliver: Hello, good morning. I’m Oliver from Queen corporation. I would like to speak to the HRD manager, please.
Ross: The HRD manager is not at the office this time …
Oliver: Please tell him to call me back
Can you wait a moment?
Can you hold the line?
Can you call me back?
Can I write your message?
Ferry: Hello … I’m calling from Tech n’ Lifestyle Magazine
Leanna: Hello, Tokichi computer. What can I do for you, Sir?
Can I speak to Mr.Tokichi?
Hello, I am Leanna
This is Leanna
This is Ferry
Andre : I need to book a room for this weekend.May I know the rate?
Banu : ........... And which room would you like to have, single or double?
Andre : Sure.My name is Andrea Thomas and I'd like single room,please.
Will you put me through Mr.Brown?
Can I talk to the manager?
May I leave a message?
May I know who's speaking?
Receptionist : Good morning.What can I do for you,sir?
Guest : I'd like to talk to the Personnel Manager,please.
Receptionist : .I am sorry he is at the meeting now. ....?
Guest : Yes.My name is Hendarto.Please ask him to call me back
Can I leave a message
Could you call him later
Have you met him before
Would you like to leave a message
Receptionist : Good morning, Nirwana Hotel. Can I help you?
Caller : Room 1023, please.
Receptionist : I'm sorry, there is no answer.............................?
What can I do for you
How do you spell it
Can I take a message
He is not in at the moment
The statement below which is appropriate for ending the phone conversation is ....
Alright, I’ll tell him
Don’t forget to tell him
See you tomorrow morning then
Sorry, I’ll call him first
Operator : “Subsciption Division, Tempo Megazine. Can I help you?”
Caller : “Yes, I’d like to subscribe to Tempo.”
Operator : “Yes, ma’am …......
Caller : “This is Susan Olivia.”
Can I talk to Susan Olivia?
Shall I call you with your last name?
May I know who’s calling, please?
What’s your name?
Aryo: “Good morning. This is Aryo calling. May I talk to Mr. Agus, please?”
Receptionist: “ …...... I’ll try to put you through to Mr. Agus at his office.”
It’s all right
Hold the line, please
Wait an hour, please
Sorry to keep you waiting
Operator : “Subsciption Division, Tempo Megazine. Can I help you?”
Caller : “Yes, I’d like to subscribe to Tempo.”
Operator : “Yes, ma’am …......
Caller : “This is Susan Olivia.”
Can I talk to Susan Olivia?
Shall I call you with your last name?
May I know who’s calling, please?
What’s your name?
Caller: “Hello .........… “
Nita: “I’m sorry, he is out. Could you call back at four?”
Caller: “Alrigt. Thank you”
Could you speak to Mr. Aziz, please?
Can I take a message from you?
Could I speak to Mr. Aziz, please?
Would you like to call him again?
Mr. Feri: “Hello, this is Feri from the ATP inc. May I talk to Mr. Roger?”
Receptionist: “….... He isn’t available right now.”
Speaking
He isn’t here
I’m sorry
You’ve got a message
Chandra: “Hello, It’s Chandra. Can I help you?”
Bams: “Can I talk to Mr. Budi?”
Chandra: “Sure,.................”
He is in a meeting now
Just a moment, please
Any message?
Call him later
Which one is the Ending of taking and leaving messages conversation?
Can I speak with..?
Hello good morning
“Thanks for calling/ Thanks for your call.”
Just a moment please I will put you through to Mr./Mrs....?
