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ITC105 Revision Week 1-4

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Which of these is considered contract cheating?

a)

Copying parts of your assignment from a website

b)

Asking your older brother to write your essay for you

c)

copying another student's assignment from last semester

d)

asking different people for tips about assignment writing

2.

When we put some words inside quotations marks it means:

a)

We have paraphrased the words of another author

b)

It's the most important part of the report

c)

it is our own words

d)

We are using the exact words that another author used

3.

Which of the following is "Intrapersonal communication"

a)

writing a report for university

b)

attending a work meeting

c)

writing notes during class

d)

conversation with a friend

4.

Which of the following is "interpersonal communication"

a)

talking to your work colleague about a task

b)

presenting at a conference

c)

putting meeting dates in your calendar

d)

writing the company's annual report

5.

Upward communication means:

a)

employees communicating with each other

b)

managers communicating with each other

c)

managers communicating with employees

d)

employees communicating with managers

6.

Maslow's hierarchy says that:

a)

Employee's social needs are not important

b)

We must meet the lower level needs such as security and safety before we can address higher needs

c)

Self-esteem is the highest need

d)

Self actualisation is the same fro every person

7.

McGregor's Theory Y says that:

a)

Management should control the staff

b)

Employees are motivated by reward and punishment

c)

Employees are mature adults who have their own motivation

d)

Employees only care about making money

8.

Which of the following is NOT a type of non-verbal communication:

a)

Facial expressions

b)

Body posture

c)

Gestures

d)

A written note

9.

What are the 4 major communication channels?

a)

written, oral, non-verbal, visual

b)

written, audio, video, images

c)

reports, emails, conversations, meetings

d)

spoken, written, singing, dancing

10.

When should we use an inductive outline for our message?

a)

when the receiver is interested in the message

b)

when the receiver will be please with the message

c)

when the receiver will be displeased with the message

d)

when we need to persuade the receiver

11.

An example of primary research is:

a)

conducting a survey

b)

reading journal articles

c)

watching a documentary about the topic

d)

using google to find online information

12.

An example of secondary research is:

a)

interviewing an expert

b)

asking your friends

c)

reading a journal article

d)

looking at statistical data

13.

We need to document our sources because:

a)

We want to give credit to the original researchers

b)

To support our claims

c)

To protect ourselves from being accused of plagiarism

d)

All the above

14.

An example of a correct citation is:

a)

(Patel, 2019)

b)

M. Roberts and G. Smith (2018)

c)

McGrath, S. (2010) The Development of Year 12 Cognitive Skills in Western New South Wales. Journal of Australian Communities

d)

(Yang, Pg. 3)

15.

An analytical report should:

a)

provide overall information on a topic

b)

present suggested solutions to a problem

c)

be issued on regular dates

d)

give information to people outside the company